My personal Facebook account is disabled,HELP

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Ramon_5787 Posts 3 Registration date Monday December 28, 2020 Status Member Last seen December 29, 2020 - Dec 28, 2020 at 04:28 PM
HelpiOS Posts 14325 Registration date Friday October 30, 2015 Status Moderator Last seen May 6, 2024 - Dec 29, 2020 at 05:21 PM

My account Facebook is disabled, I think for no reason . I don’t know what happened ,they ask for confirm, than wait we confirm you, no staff because Covid and after disabled. My Facebook messenger and Instagram all closed . I have only try many way s , but still nothing. No one e-mail from Facebook, help me How can I have back my account again .more than 10 years I have that account with my real information.please need your Help

My personal account
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2 responses

Answer 1 / 2

HelpiOS Posts 14325 Registration date Friday October 30, 2015 Status Moderator Last seen May 6, 2024 1,885
Dec 28, 2020 at 04:35 PM

Hi,

Facebook disables accounts that violated their terms of use. In this article, you'll find all the information.

But if you believe that your account was disabled by mistake, you can appeal Facebook's decision by using their dedicated form. The link to the form is also available in the article.

Ramon_5787 Posts 3 Registration date Monday December 28, 2020 Status Member Last seen December 29, 2020
Dec 28, 2020 at 05:08 PM

I appeal, send ID , but nothing, still disabled
I need back that account please. I did nothing wrong, they should talk to me , responding my emails, I turn back my account
What can I do ??

HelpiOS Posts 14325 Registration date Friday October 30, 2015 Status Moderator Last seen May 6, 2024 1,885 > Ramon_5787 Posts 3 Registration date Monday December 28, 2020 Status Member Last seen December 29, 2020
Dec 29, 2020 at 04:18 PM

They may take several weeks to a few months. There's no other choice than to wait until your appeal is processed by Facebook.

Answer 2 / 2

Ramon_5787 Posts 3 Registration date Monday December 28, 2020 Status Member Last seen December 29, 2020
Dec 29, 2020 at 04:53 PM

???? sir ,, ???? . I have my all life in that Facebook account sir . My kid is sick since born , I put in closed albums in my Facebook account all his surgeries, medicine, recovering for years,, I don’t have in other places.I know is so stupid by my part by I really needed that videos fotos information that I have in that Facebook account disabled.. please Help me , is shut be a way for talk to them and understand me .I’m sure I don’t did anything wrong,,.I just need my stuff in that account then they can closed again ????..????????????????help me, I don’t know what to do.. I do everything can’t do , I send e-mails every day but nothing

HelpiOS Posts 14325 Registration date Friday October 30, 2015 Status Moderator Last seen May 6, 2024 1,885
Dec 29, 2020 at 05:21 PM

I understand your concern about your albums, but unfortunately it is impossible to speed up the review. Facebook has to verify no less than 2,000 appeals per day, if not more.

Moreover, the Facebook team has been reduced due to the pandemic, which further delays the review process. Sending an appeal every day won't speed up the process either...

Please be patient and wait until Facebook has processed your case. If you're certain that your account was disabled by mistake and that you've not violated any of Facebook's terms and community standards, then you don't have to worry about your account.

Good luck.

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