Netflix keeps on freezing on Windows 10?

Solved/Closed
kusum84 Posts 2 Registration date Monday September 9, 2019 Status Member Last seen September 10, 2019 - Sep 10, 2019 at 11:42 AM
Aoife McCambridge Posts 450 Registration date Monday November 25, 2019 Status Member Last seen October 17, 2021   - Aug 3, 2020 at 06:09 AM
Netflix keeps on Freezing on Windows 10 occasionally. Tried Ctrl+Alt+Delete, but not worked. Suggest me a practical solution for this issue.
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4 responses

Aoife McCambridge Posts 450 Registration date Monday November 25, 2019 Status Member Last seen October 17, 2021   8,445
Aug 3, 2020 at 06:09 AM
Hello,

If none of the above solutions have worked for you, please check out this newly posted article with a lot of fixes for common Netflix problems. Let us know how you get on.

Regards,
Aoife
1
Is it in this in the browser or are you using an app? What is the specs of your windows 10 machine? Also, because you are using a streaming service, what is the bandwidth you are using? Is it wifi from land based ip or mobile hotspot?

There are mutliple reasons why it is not working but you have provided us no details about how you are using it.

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kusum84 Posts 2 Registration date Monday September 9, 2019 Status Member Last seen September 10, 2019
Sep 10, 2019 at 02:39 PM
I am using it over wi-fi
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Who is your ISP?

Not enough bandwidth is my guess. You failed to answer a majority of my qualifying questions, so.....must think it is ypur signal. What speed do you expect from your wifi? How far away is ypur wifi access point? Does ot freezeif you place it on ethernet? What channel band are on you on?
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Janaharrison Posts 1 Registration date Sunday April 12, 2020 Status Member Last seen April 16, 2020
Apr 12, 2020 at 10:49 PM
Hello, my Netflix app sometimes freezes on Windows 10, have you found the answer? Share it with me
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David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Apr 17, 2020 at 02:20 AM
Hello, it doesn't appear that Windows has provided a fix for this problem yet.

A possible work around is streaming Netflix via the Edge Browser. Netflix streams will still be in 1080p (so there's no drop in quality).

I saw this page which has a number of possible solutions.

Regards
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zee_001 Posts 22 Registration date Thursday April 2, 2020 Status Member Last seen May 3, 2020 11
Apr 13, 2020 at 01:58 AM
Some of the reasons why the Netflix freezes on Windows 10 are-

Wrong Date and Time, check the date and time of your PC, if it is wrong then correct it

Check and verify the Netflix server, there is chances that Netflix server is down

If you are using any VPN then disable it

Check the temperature of your CPU & GPU, if it is high then close the PC for some time and then restart it.

Check your internet connection, if the connection gets failed, the app gets freeze

Reinstall the Silverlight Plugin

Troubleshoot network connection

Re-install the Netflix app
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