Despite Microsoft's promise that Windows 8.1 would increase the usability of Windows 8, the newest update to the OS has some glitches of its own.
Windows 8 hit the market initially with very mixed reactions. For touchscreen users, some found the OS to be just what they needed, but for many, the steep learning curve and missing familiar features made it extremely difficult to use. The latter became common enough that Microsoft released Windows 8.1, however not without its own snags. The new OS is actually allegedly causing boot-up problems with RT devices such as the Surface line of tablets. Additionally, reports of compatibility issues with the new OS, Internet Explorer, and Outlook have been circulating.
Windows 8.1 is free for current Windows 8 users, although some were hesitating to apply the upgrade because of the glitches. This caused Microsoft to temporarily take down 8.1 to fix the bugs. Microsoft released a statement expressing that the company was "investigating a situation affecting a limited number of users." Previously, glitches with Internet Explorer had been reported with Windows 8.1 which Microsoft blamed on Google's changes, however then rolled out updates to amend the issues. Microsoft has been struggling to repair its image after PR missteps with regards to reception of both the original Surface line of tablets and Windows 8, and it remains to be seen how these new glitches with the OS update will add into the mix.
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