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Can't sign in to windows live messenge

Last answer on Nov 12, 2009 4:40:14 am GMT avy, on May 26, 2009 3:33:10 am BST 
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Hello,

Since yesterday, I am unable to access Windows Live Messenger. It gives me this message:

We can't sign you in to Windows Live Messenger.
Signing in to Windows Live Messenger failed because the service is temporarily unavailable.
Please try again later.
Error Code: 81000314.

Hoping for your help.

Thanks!

Configuration: Windows Vista
Firefox 3.0.10

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1

I can't sign in ?, on Jun 4, 2009 8:12:30 pm BST
  • +3

Hello Messanger Live
I can't sign into my messanger it says " Signing in to Windows Live Messanger failed because this service is temperaily unavailable. Please try again later.

Erro Code: 8100030d

I really don't know why it is doing this. I try to download a new one but it dosnt appear on to my star menu.
I really hope that i can fix it up or something, or you please send me a email telling me what to do.


Thank you so much :)

   
Reply to I can't sign in ?

3

ramy, on Jun 12, 2009 12:34:22 pm BST
  • +4

Ii have the same problem ,, thx for help

   
Reply to ramy

10

windows live messenger, on Aug 2, 2009 2:25:14 am BST

Hey i been on windows live messenget all day long and like 2 hours ago i tried to get on and it says its signing in but it isnt. Wut should i do cuz i need to get on it. Pretty Plz tell me whats wrong with it thanks bye.

   
Reply to windows live messenger

17

lea, on Oct 31, 2009 1:23:43 am GMT

Hi there.
i had my mom sign up for live.com. and it will not take her password at all and said that there will email it to her. her password word .dont know how that will work if she cant open it . what next . please help her . she need her mail box. is there a live person to talk to please thank you

   
Reply to lea

2

Enigma, on Jun 10, 2009 12:42:55 am BST

Hey guys with no messenger, apparently it's not a computer or software problem. I live in Puerto Rico and all my friends including myself are witnessing the same problem. It appears to be a technical problem at Windows Live. The best thing to do is send an E-Mail referring to the problem and wait it out, hopefully this won't take so long to fix, if it doesn't fix all Windows Live users would have to switch to a different Messenger service.

Thank You for you time.
Hopefully this can be fixed.

   
Reply to Enigma

4

elf11, on Jun 23, 2009 2:13:25 pm BST
  • +3

I have the same problem since yesterday,when I installed the latest version On Windows Live MSN.It gives me this:
We can't sign you in to Windows Live Messenger.
Signing in to Windows Live Messenger failed because the service is temporarily unavailable.
Please try again later.
Error Code: 8000401a
I have no idea what the problem is,and I don't know where to report it.So please if anyone knows how to solve it,it would be greatly appreciated.

   
Reply to elf11

6

Rubii, on Jul 16, 2009 1:35:15 pm BST

Heii
i had the same problem
with the msn messenger
and it says the same
did you manage to fix it?
if you did. plz email me how

   
Reply to Rubii

8

elf11, on Jul 18, 2009 9:38:04 pm BST
  • +1

Sorry for the late reply...
Yes I solved it.Here's what you'll have to do:
Start-Run-regedit-search the key HKEY_CLASSES_ROOT\AppID\{380689D0-AFAA-47E6-B80E-A33436FE314­B} and delete it,and then reboot your pc and try to log on again,it should work.

   
Reply to elf11

14

Nick, on Sep 14, 2009 10:04:22 pm BST

Fantastic elf11, deleting that key did just the job. Cheers very much! That'd been annoying me for a while, previously I had to restart each time MSN acted up with the non-signing in, but deleting this key allows login no problem. Restarting MSN seems to be all that's required.

Anybody worried about deleting the key, you can make a backup of it by right clicking on the file and using 'Export' to save a copy of it to somewhere in your docs. Should the file be required again, opening the backup will restore the old key.

   
Reply to Nick

19

jerry, on Nov 2, 2009 7:54:51 pm GMT

Hay.i have still problem while solving this.actually i cant understand this statement i opened start than write regedit in run command but a page blinked for just a second which i cant see even and disappeared..and more over this actually i upgrade msn messenger but its not working so i delete it from my system but i cant find out that where is it in my system becuse i try to reinstall previous one but msg appears that firstly delete the newer version.infact i delete it ...........PLZ help me in installing this.PLZZZZZZZZZZZZZZ any kind one

   
Reply to jerry

5

chiken, on Jul 14, 2009 7:01:10 am BST
  • +3

I can't sign into my messanger it says " Signing in to Windows Live Messanger failed because this service is temperaily unavailable. Please try again later.

Erro Code: 8100030d

   
Reply to chiken

9

elf11, on Jul 18, 2009 9:41:11 pm BST
  • +5

This may work...
Maybe one of this is the problem and below you've got the solution for them:
The system clock or date may be set incorrectly.
The Dynamic Link Library (DLL) softpub.dll, may not be registered on the system.
Internet Explorer may be using an invalid proxy server.
Zone Alarm is running.

Solution:
- Double click on the clock in the taskbar and make sure the system clock is set correctly.
- Disable Zone Alarm
- Register softpub.dll using the regsvr32.exe tool.Click Start, and then click Run.
- In the Open box, type regsvr32 softpub.dll and then click OK.
- Do the same for the following regsvr32 wintrust.dll, regsvr32 initpki.dll, regsvr32 MSXML3.dll.
- Restart Windows Live Messenger.

   
Reply to elf11

16

AnP, on Oct 20, 2009 4:44:47 pm BST

THaNkS... Man.. It ReAlly WorKed.... AWesOMe....

   
Reply to AnP

21

 vapor, on Nov 12, 2009 4:40:14 am GMT

Wow, thank you elf! that did the trick! :)

   
Reply to vapor

7

Woody, on Jul 18, 2009 4:07:55 pm BST
  • +1

I'm also having these problems, however i can sign in on normal 'windows messenger' and i can also sign in on another account and it doesn't seem to experience the same problem as my dominant account. Strange hey. E-mail me if anyone knows.

   
Reply to Woody

12

sam, on Sep 2, 2009 3:48:15 pm BST

I am experiencing exactly the same behavior. I can sign into a different account. I can sign into this account on another computer with the old version. If I reboot my computer, then I can sign in again. I would like to not have to reboot my computer in order to sign in. I serached for the registry entry and do not see it in regedit.

   
Reply to sam

11

Jerry, on Aug 29, 2009 11:33:45 pm BST

Thank you for the tip , I deleted the root file on the regedit and worked.
thanks again

   
Reply to Jerry

13

iceberg, on Sep 11, 2009 5:20:13 pm BST

Open task manager and go to Processes. From there, go to the bottom and scroll right (i'm avoiding typing file names) and look for all the Windows Live files. highlight and end process. i ended them all and restarted them and it worked. "live communications platform" i think was key. i just ended them all to ensure i was killing any hanging process. hope this helps someone.

   
Reply to iceberg

15

sHYY, on Sep 16, 2009 9:59:28 pm BST

Hey,
Man I cant sign into windows live mess,, 2009
Any orther idea?

   
Reply to sHYY

20

Cookiemonster, on Nov 4, 2009 8:43:42 am GMT

I had the very same error. Solved by manually deleting temp/cache files from
C:\Users\%UserName%\AppData\Local\Microsoft\Windows Live Contacts\%Email%
C:\Users\%UserName%\AppData\Local\Microsoft\Messenger\%Email­%

   
Reply to Cookiemonster

18

tiffanyxann, on Nov 1, 2009 4:08:44 am GMT

It's due to the daylight savings time change.

   
Reply to tiffanyxann
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