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Vista won't load up past up welcome screen

Last answer on Oct 7, 2009 10:24:29 pm BST shiela, on May 20, 2009 12:33:39 pm BST 
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Hello,

I have a 5month old vista home basic dell laptop. I started having problem after downloading codec, getflash dowload manager, itunes and aud-x compatible for NICE. All SW were being downloaded successfully. After using my laptop, I shut it down and get back after 5 hours or so. To my dismay, when I tried booting it up and typing my password for my login,it would take like 25-50 seconds and I could see a plain pink background(dunno if that was the background I tried putting in 1-2 months ago) and a message box saying "windows explorer has stopped working.....". The only options were to x it out or to click on cancel. And if i leave it on, it will stay as it is! At first I tried doing the safemode, clear up the temp and it would start normally.A friend of mine advised me to uncheck all the startup services in systems configuration but seems like I'm having the same problem. Later I found out I could do the EXPLORER.EXE in task manager and windows would normally come up. But oh boy, I dont like to do that thing whenever I boot up my laptop. I also noticed that after having this issue, whenever I connect to the internet, I could not type normally inside IE or any browser I tried to download. It's as if it wont read whenever I hit keys quickly. I could not type any complete word or phrase without going back or slowing down. Keyboard is propery working coz I could type normally outside the browser. Has it something to do with the codec I tried downloading before. I already uninstall aud-x though. Is this a virus or an OS issue? Please give me some advise so I could troubleshoot accordingly.

Configuration: Windows Vista Internet Explorer 7.0

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1

re.moti, on May 20, 2009 3:00:24 pm BST

Hi,
uninstall any recently installed software.
then try to do a system restore to set your computer to a previous date when everything was working fine.
>all programs
>system tools
>system restore

Reply to re.moti

2

shiela, on May 21, 2009 1:59:28 am BST

Hi,

Already done that. I've tried system restore more than twice. But same issue goes on and on and on.

Reply to shiela

3

ADH, on Aug 18, 2009 4:59:54 pm BST

Were you able to fix this? My computer is doing the same thing. Thanks!

Reply to ADH

4

coby, on Aug 24, 2009 2:02:09 pm BST

Hey i have a dell 1545 had it for a month and its doing the same thing. dell sent another hard drive and it still diidnt work. I sent the thing back and it should be back to me soon. run in safe mode it would hand up on someting disk or something like that. stayed on the phone with the tech until id had it. just sent it back.

Reply to coby

5

 vistasux, on Oct 7, 2009 10:24:29 pm BST

My dell laptop I just bought is doing the exact same thing. can we say recall?? is this a dell situation or vista? anyone figured out the solution yet?

Reply to vistasux