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My computer wont recognise my creative mp3

Last answer on Sep 15, 2009 11:22:05 pm BST lavana, on May 13, 2009 8:00:24 am BST 
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Hello,
I have a creative zen vision m, version 1.62.02.Overnight my computer stopped recognising that the mp3 was connected.
Th adaptor still works to charge the mp3 and that still playsback.
I cant download updates from creative because you need the mp3 connected to do this.
Anybody got any suggestions?

Configuration: Windows XP
Firefox 3.0.10

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1

pchorn32, on May 13, 2009 9:18:20 am BST

Format your creative player on another pc and then use it on your pc

   
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3

Chey95, on Aug 15, 2009 2:15:52 am BST
  • +2

Hello. I have a problem, I have had my creative zen for just about a year. My computer doesn't recognize it at all, and I tried what you said. I have on idea what to do, and I am trying to take all the songs off of it so I can add my new stuff. Please help? Links? I am confused.

   
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2

Maggie, on Jul 4, 2009 3:47:27 pm BST
  • +5

Hi,

I am having the same problem, overnight my laptop stopped recognising my zen mp3, it charges, it just does not show the drive, so i cant even format it, and resetting it does not work.

Were you able to solve the problem?? if so please leet me know.

Thank you.

   
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6

 sharpman, on Sep 15, 2009 11:22:05 pm BST
  • +1

Do you recall if you had a software update that night?

   
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4

sharpman, on Aug 17, 2009 9:39:29 pm BST

I have the same model

I think the issue here is a recent update to windows media player has screwed things up with the vision M.
What i did is removed windows media player and reinstalled the previous version. this solved the problem with me.

   
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5

Mwillis3, on Sep 15, 2009 10:06:22 pm BST

I have a Zen Vision W and have the same problem on 2 computers ...I have to use my 3rd (older un-updated) to tranfer files...will try the windows media solution from above.

   
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