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UT-300R2U ADSL2+ MODEM

Last answer on May 1, 2009 11:35:43 am BST aj, on May 1, 2009 5:10:58 am BST 
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Hello,
my bsnl connection is disconnecting frequently at the same time its taking more than a minute to connect to net after dialing it...i am using UT300R2U ADSL+2 MODEM provided by the bsnl...i am using 500c plan....last month only i got this connection and for about one month it workd\ed very well...but now it seems to be a problem....
so first i checked my line snr and att factors,
SNR
down stream is 6.3 db
upstream is 19.7 db
attenuation
down stream is 36 db
upstream is 20.2 db

i came to know that my connection lines are poor by the values i am getting...so i called the line man, and he checked the wires and cables and he told me that its fine....
more over on my modem LINK LED is always on....it means i have the link....
but other two LEDs which are, DATA LED and PC/USB LED are continuosly flashing.....

but the bsnl people are saying i am having a good connection but no net connection.....
so plz guide me through this any suggestions would help me......
plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Configuration: windows xp sp 2, 
1.25 gb DDR1 RAM, 160 GB HDD, P4 PROCESSOR 2.4 GHZ, INTEL CHIPSET D845GVRC(may be)

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1

Highway72, on May 1, 2009 10:05:56 am BST
  • +1

Firstly USB Broadband modems are notoriously poor for reliablity, ask the ISP for a list of 3rd party Router modems that connect via Ethernet/wireless instead as this cures most of the issues.

USB Modems on slow PC always cause problems, honestly ditch the crap freebie ones and buy a good modem router made by companies such as Belkin or Netgear.

   
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2

 milo_O, on May 1, 2009 11:35:43 am BST
  • +1

Hi,
ask them to replace trhe modem and see the result.
cause it may be that the modem is faulty.

   
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