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BOOT MANAGER MISSING

Last answer on Jul 15, 2009 12:00:38 am BST ExoticDee, on Apr 29, 2009 4:43:42 am BST 
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Hello,
OK SO I CALLED HP TECH SUPPORT ABOUT MY CD DRIVE THAT WOULDN'T WORK...THEY ENDED UP TELLING ME TO DO A SYSTEM RECOVERY THE THOUGHT IT WAS SOMETHING IN THE SYSTEM THAT WOULDN'T READ THE DRIVER...SO I BACKED UP ALL MY STUFF ON A EXTERNAL DRIVE AND STARTED TO DO THE RECOVERY...WHEN IT FAILED WITH A MESSAGE "0x1004001200001002" CONTACT TECH SUPPORT...THEY SENT ME A NEW CD DRIVE AND RECOVERY DISKS BUT IT STILL WOULDN'T WORK..I ENDED UP MAKING A DISK ON THE INTERNET AND THATS THE ONE THAT WORKED BUT MY OS WOULDN'T SHOW UP TO REPAIR...CAN SOMEONE PLZ HELP ME I'VE BEEN WORKING ON THIS FOR A WHOLE WEEK AND STILL NO PROGRESS.

Configuration: Windows Vista
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1

Doe12, on Apr 29, 2009 12:27:52 pm BST

Did you contact the HP personels?

Reply to Doe12

2

 kel, on Jul 15, 2009 12:00:38 am BST

I am having the same excat problem and HP is no help. I am tied of HP and wil never by their product again, on top of all this my desktop power supply fan went out both my desktop and laptop are only a year old. I also own a Toshiba laptop for 3 years never had any problems. works great.

Reply to kel