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I have an Acer 5100 laptop and it WONT BOOT!

Steve, on Wednesday May 28, 2008 11:01:10 PM
Hello,
Alright so i have an Acer 1500 laptop and i believe it has a virus or maybe its just a hardware issue...idk... -_-
Anyways when i turn on the laptop i have an option to click F2 to go to the setup utilities, otherwise if i let the laptop be it dose not boot what so ever after the Acer logo pops up. After the logo pops up and the booting begins the laptop only has a black screen and stops all booting progress. On the other hand if i go into the setup utilities place it gives me the basic info on my computer and allows me to modify the order the hardware boots. So after i set it to safe mode, or anyother boot setting it either resarts and makes no progress past the logo screen or in the process of making the changes or not to the setup menu the speakers start to make a crackly noise and then i am unable to use the keyboard or any usb keyboard or mouse to operate the selecting options etc. Anyways any input would be much needed thanks!
Configuration: Windows XP
AOL Browser 1.1
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Justin, on Friday May 30, 2008 05:09:46 PM
Two possible things I have tried with a similar problem. If you remove the battery, then plug in the power adpater, will it power on correctly? If so, connect to acer's website and download and install the latest BIOS v 3.10.
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coolsy, on Friday July 25, 2008 09:55:55 PM
i have the same problem how can i install the bios if it wont boot
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 dave, on Thursday August 21, 2008 06:14:15 PM
could you tell me how to install the latest bios 3.10 that i have uploaded from acers web site please

thanks
dave
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dano, on Tuesday July 29, 2008 05:53:38 AM
Same thing with my acer , worked great this morning , then tonight , the moment i started my computer , the screen first went black, finally it let me into windows but i lost all use of my mouse and keyboard, even at the f keys, f2, del, f8 and so on, Nothint, now at start up it goes to windows error screen , counts down the minutes before the choice highlighted which is repair system begins to run, there it asks for a choice of which i CANT CHOOSE< BECAUSE THE DAMN arrows dont work ,.... sys please help , if i have to how can i get data and transfer it without being able to navigate with keyboard or mouse??? thanks Dan
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wildlightning, on Thursday August 7, 2008 05:52:55 AM
Hey steve, hate to tell you, but you have a hardware issue. I know because I have the same exact problem. You have to call Acer and they'll fix it. But it has to be shipped to Temple, TX. I'm actually sending mine out. Anyway, I'm not sure where you live, but the number you can call for help is 1-800-816-2237. Good Luck.
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