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Windows Vista and XP won't recognize WD hard

Last answer on Apr 13, 2009 11:26:21 am BST sootyxsnowpetal, on Apr 13, 2009 2:46:12 am BST 
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Hello,
I have a Western Digital external hard drive (500 GB) and it won't show up in either windows vista or XP. It still lights up when it's plugged into the wall and the computer (at the same time) but the link doesn't show up on my computer. I don't think the hard drive isn't working. When it was connected to the computer with Windows XP, the computer, when turning on, would occasionally go through a "drive cleaner" in the opening black screens. My sister told me that it was cut off one time, so maybe that's the issue. Is there a way to start a drive cleaner operation again? It won't do it automatically at reboot anymore. (Tweak doesn't work)

Is there any way to try to get the computer to recognize the WD hard drive again? I'm somewhat computer illiterate so I might need extensive instructions.

And with Firewire 1384, would disabling that help? Where would you do that?

Thanks!

Configuration: Windows Vista
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1

 mo.rice, on Apr 13, 2009 11:26:21 am BST

Hi,
try it in another computer to see if it recognise the drive.
try to replace the cable, check the connection plugs.

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