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Computer turns off by itself

Last answer on Apr 13, 2009 5:05:04 am BST dj, on Apr 13, 2009 12:45:45 am BST 
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Hello,

my computer turns on, and while it is loading the login screen the screen turns blue gives a code and restarts the computer within 2 seconds of the blue screen and continues to do this unless u hold down the power button

p.s. its not the fan because we replaced it thinkin the fan was the problem and the computer is brand new, i got it on christmas

can some1 tell me how to fix this problem besides having to reinstall the OS

Configuration: Windows Vista
Internet Explorer 7.0

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1

TheAgent, on Apr 13, 2009 5:00:56 am BST

Did you install any hardware/software/updates or make any kind of change to the computer?

   
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2

 TheAgent, on Apr 13, 2009 5:05:04 am BST

Try booting to Safe Mode (tap F8 after power on) and then do the following:

1. Right-click My Computer, and then click Properties.

2. Click the Advanced tab.

3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4. Clear the Automatically restart check box, and click OK the necessary number of times.

5. Restart your computer for the settings to take effect.


If you are able to do this, you will at least be able to see what the Blue Screen says.

   
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