Hello,

I just ordered some RAM for my parents. I got them to print out the installation instructions and install it. They started with 2 x 128 168-pin DIMM SDRAM PC133 cards. The computer can only go to a max of 512MB so I got them 2 cards on eBay, each one is 256 MB 168-pin SDRAM PC133. The problem is that once they removed the old cards and replaced them with the new ones, the computer won't boot. It allows F10 for Setup, if you don't press it it gets "a bunch of squiggly gray lines." They were able to put the old ones back in and everything works fine, but it would be nice to be able to upgrade.

Here is the info from a Crucial.com scan I did via remote connection:

Recommended RAM Guaranteed Compatible:

256MB, 168-pin DIMM, SDRAM, PC133 memory module
CT230102

* Module Size: 256MB
* Package: 168-pin DIMM
* Feature: SDRAM, PC133
* Specs: SDRAM, PC133 • CL=3 • Unbuffered • Non-parity • 133MHz

• 3.3V • 32Meg x 64

Computer Info:
Dell Dimension L Series Desktop/PC
Dell PC133: N
Maximum Memory: 512MB
Slots: 2 (2 banks of 1)
Standard Memory: 64MB removable
USB Support: 1.x Compliant

And here are the specs for the RAM I ordered for them:

168PIN Memory
133Mhz
3.3 Volt Module
DIMM (DUAL IN-LINE MEMORY 32 X 4)
Non-ECC, Non-Parity
Unbuffered
High quality
Brand new.
It is well tested.
256 MB
PC133 Compliant
168-pin high density memory
Non ECC
Unbuffered
Gold leads
Operating voltage: 3.3V

The RAM I ordered seems to match the required specs... am I missing something?

Thanks a lot if you can provide some insight.