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My playstation 3 won't obtain th IP address

Last answer on Oct 26, 2009 1:54:21 am GMT someone better than all, on Apr 10, 2009 1:43:05 am BST 
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Hello, i just got my ps3 back and i have set everything up the way i think it says to but my ps3 won't obtain the IP address. It says "the key information exchange timed out" and won't go any further than that. I don't know if i should use the IP server and if i should then what do i put in? I'm not all that good all this crazy stuff and I need someones help so please i just need to know how to set up a wireless connection

Configuration: Windows Vista
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1

jag.man22, on Apr 10, 2009 8:49:27 am BST

Hi,
try to reset the connection settings.
try this link to get information about the wireless connection settings:
http://manuals.playstation.net/document/en/ps3/current/setti­ngs/connectwireless.html

   
Reply to jag.man22

2

LiL_Jacob7, on May 8, 2009 10:17:20 am BST
  • +1

Hey i was trying to sign on my ps3 but it say media servcer disconnected then i went to internet connection
everything say succeeed but playstation network keep saying failed plz help asp

   
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6

najama, on Aug 29, 2009 5:34:24 pm BST
  • +1

Try this firts go to the psn and type your username and password and select automatic sign in and login and when its logged in sign out the try the internet connection test

   
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9

 pillow, on Oct 26, 2009 1:54:21 am GMT

I recamind you restore to factory settings, your other option is to whip it clean, reformat

   
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3

billy, on Jul 15, 2009 2:58:42 pm BST
  • +4

Hi my name is billy and i was wondering if anyone knows how to help me fix my ps3. ive been on the internet loooootsss of times before but all of a sudden it stopped connecting. i have wireless internet and my mac and laptop and ipod and iphone work on the internet just not my ps3 and it even shows a connection. my psp doesnt even wrk on the internet anymore . does anyone know whats wrong or how to fix it ?

   
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4

Kyle, on Jul 29, 2009 2:38:46 pm BST
  • +1

Have you tried reseting your router ? if that dont work just ring up sony =']

   
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8

pillow, on Oct 26, 2009 1:47:07 am GMT

I had the same problem your only option is to get an e cable (cross over)

   
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5

coolbeats, on Aug 17, 2009 3:53:37 pm BST

I just had the same thing happen to me. The reason mine was happening was because i installed a uPNP (media link) on my network so my PS3 could stream from my computer. I was able to stream music and videos, but the PS3 wouldn't fail when trying to "obtain the IP address". So you may want to check to see if you have a similar situation where you are getting conflicting issues with the router. I would start with disabling the media server and restart the router.

   
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7

nikki, on Sep 11, 2009 8:30:01 am BST
  • +3

Hi, if your ps3 is connected to internet through a router then u have to enable DMZ on router for the ip addr of ur ps3....one more important point is that if ur internet service provider is giving a private ip addr i.e. ip addr starting with 192.x.x.x or 172.x.x.x or 10.x.x.x then u wont be able to connect to internet

   
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