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Virus problem..windows explorer not woking

Last answer on Sep 4, 2009 1:14:41 pm BST novroopaa01, on Apr 4, 2009 5:13:33 am BST 
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Hello,
one of my friend has recieved a .bat file from her friend after double clicking it windows explorer stopped working.
her system has windows vista home premium amd internet explorer 8.0.
after restarting the system desktop background became blank...only the side gadgets were there and the task bar on which the curser becomes busy...and task-manager also not working..start menu is not coming...right clicking on desktop results nothing. I accessed C:\ drive by using internet explorer(from the gadgets option "search for new gadgets online") and then found that file
which had 3090 empty folders prepared in C:\...after deleting all those folders I searched for the original file..found it in google talk recieved files..deleted it...then found another 5 copies of that files which could not be deleted.All that copies of folders had a name which was changed after restarting...but all were same as before..and now the internet explorer is not working.....
After having system restore the desktop background wes visible ,all programs were running pro[erly but all that files and folders were same as before...and they could not be deleted...after restarting again the blank backgrond with gadgets and no response from the system...we have tried the system resstore several times every time the number of folders are increasing ..now it is 4064...............can anyone please help me??????????????

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1

eeshtaar, on Apr 4, 2009 9:41:17 am BST

Hi,
the computer has got a virus!
go to internet and download the MalwareBytes antimalware.
try this link:
http://www.malwarebytes.org/
this will remove the threat from the computer.

   
Reply to eeshtaar

2

novroopaa01, on Apr 4, 2009 12:26:25 pm BST
  • +3

But how can I install it in the system? the system is now showing the taskbar only..nothing else..and no key is working.....

   
Reply to novroopaa01

3

saurabh, on May 28, 2009 4:30:17 pm BST

What was solution of your problem bcoz it seems that I also caught in same condition. I opened some file than my Computer ask to restart , I restarted it after that Desktop is blank, I am unable to open any window, taskmanager or any other thing....plz reply soon.
thnx

   
Reply to saurabh

4

novroopaa, on May 30, 2009 2:14:12 pm BST
  • +2

Sorry...am unable 2 hlp u. Mine was a batch file which my frnd rmvd usin some DOS commands...he created another batch file and deleted d previous batch file using it...actually i donno DOS vry well so i couldn't understand d mechanism 4 it.....actually we observd its diffrent effect in different computers so i think it has different solutions
in diffetrent cases.

   
Reply to novroopaa

9

 faisalpat, on Sep 4, 2009 1:14:41 pm BST

Wen i entered ctrl+alt+del,,it is showing windwos task has encountered problem and needs to close..den no keys are working .... pls get some solution for dis

   
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5

senthil, on Jul 21, 2009 4:55:01 am BST

Thanks

f

   
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6

dino, on Aug 30, 2009 9:11:03 pm BST
  • +2

I have same problem - end find solutions www.scforum.info

   
Reply to dino

7

so3, on Aug 31, 2009 4:06:39 pm BST
  • +1

The best Spyware software is "Spyware Doctor" and you can download from Jordysoft.net. I succeeded in removing many spyware.

Here is the link to the download page http://www.jordysoft.net

   
Reply to so3

8

Anonymous, on Sep 1, 2009 10:56:01 pm BST
  • +2

Thanks Dino this SCforum help me also: http://www.SCforum.info

   
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