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My computer won't let me access anything!!

Last answer on Oct 12, 2009 12:34:34 am BST Frances, on Mar 29, 2009 4:43:52 am BST 
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Hello,
my computer won't let me access any of my programs. it keeps on saying "Application not found". i can't access my control panel options, download anything and actually use it, nor can i even type! it's becoming really frustrating. I've tried to download software but it won't let me use it to fix it. instead it tells me to download it again. i think the whole situation started when i downloaded iTunes and i think it got a virus. Please Help. i really want my computer to act normal again! and can you please give me some safe websites to download from so it doesnt act up anymore?

Configuration: Windows XP
Firefox 3.0.8

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1

nsense, on Mar 29, 2009 9:48:36 am BST
  • +8

Hi,
this is indeed a virus.
to get rid of it, you will need to install and update an anti-virus.
i think this will not be possible in your case since the computer is not allowing you to do anything.
so, try to enter the safe mode.
to do this, press F8 repeatedly when booting your computer, before the windows logo appears.
then you may do a system restore to set your computer to the settings to a date when these problems were not yet encountered. that is the date before you downloaded the iTunes.
this should make it work normally.
>start
>all programs
>accessories
>system tools
>system restore
after the system restore, you may download the AVG free version anti-virus, or you may buy the full version.

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2

t, on Sep 11, 2009 2:43:19 am BST

Thank you so much for the advise I was lost on what to da. I am trying it now and hope it works

Reply to t

3

 lola, on Oct 12, 2009 12:34:34 am BST
  • +1

Hi,
im having the same probably with my computer it wont let me click on nothing ot type please help and is there an easy way to fix this it needs to be kinda easy for me please

Reply to lola