Outlook archive file not opening
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gittosecondo
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May 15, 2015 at 01:10 PM
jaycehead Posts 1 Registration date Friday May 29, 2015 Status Member Last seen May 29, 2015 - May 29, 2015 at 06:56 AM
jaycehead Posts 1 Registration date Friday May 29, 2015 Status Member Last seen May 29, 2015 - May 29, 2015 at 06:56 AM
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jaycehead
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May 29, 2015 at 06:56 AM
May 29, 2015 at 06:56 AM
Repair errors by using Scanpst.exe
Exit Outlook if it is running.
Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
To specify the scan log options, click Options, and then click the option that you want.
Click Start.
If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.
A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
Click Repair.
Start Outlook by using the profile that contains the .pst file that you tried to repair.
On the Go menu, click Folder List.
In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items
Also you may learn and visit following threads to know more about solutions for solving your issue...
http://community.office365.com/en-us/f/172/t/262226.aspx
http://www.answerbag.com/q_view/3169137
Exit Outlook if it is running.
Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
To specify the scan log options, click Options, and then click the option that you want.
Click Start.
If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.
A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
Click Repair.
Start Outlook by using the profile that contains the .pst file that you tried to repair.
On the Go menu, click Folder List.
In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items
Also you may learn and visit following threads to know more about solutions for solving your issue...
http://community.office365.com/en-us/f/172/t/262226.aspx
http://www.answerbag.com/q_view/3169137
Computertech
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May 16, 2015 at 01:00 AM
May 16, 2015 at 01:00 AM
Hello gittosecondo,
Do you receive the error message when opening the data file?
If so, let us try to scan and repair the data file and check if that resolves the issue.
Refer the article below which provides information on how to scan and repair pst file in Outlook 2013:
https://docs.microsoft.com/en-us/outlook/troubleshoot/data-files/how-to-repair-personal-folder-file
You may also refer the thread link mentioned below for further troubleshooting steps:
https://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/i-cant-open-my-outlook-2013-how-can-i-repair-it/d6622ec9-ee81-4ce9-9e52-533ef52f8a50
You may follow the steps provided in the article below and verify the status:
https://docs.microsoft.com/en-us/outlook/troubleshoot/synchronization/error-0x8004010f-when-sending-or-receiving-emails
Do you receive the error message when opening the data file?
If so, let us try to scan and repair the data file and check if that resolves the issue.
Refer the article below which provides information on how to scan and repair pst file in Outlook 2013:
https://docs.microsoft.com/en-us/outlook/troubleshoot/data-files/how-to-repair-personal-folder-file
You may also refer the thread link mentioned below for further troubleshooting steps:
https://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/i-cant-open-my-outlook-2013-how-can-i-repair-it/d6622ec9-ee81-4ce9-9e52-533ef52f8a50
You may follow the steps provided in the article below and verify the status:
https://docs.microsoft.com/en-us/outlook/troubleshoot/synchronization/error-0x8004010f-when-sending-or-receiving-emails
