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Outlook 2003 setup problem

Htmlgirl, on Thursday 22 May 2008 à 12:36:46
Hello,


I have Outlook 2003 and have problems when trying to set it up. I think I may have done something wrong the first time I tried setting it up, I have since setup a new account in Outlook's wizard using all my current POP3 and SMTP server settings (I am not on a Microsoft Exchange Server). I have also set the new account as the default. All of the tests were successful during the setup phase.

However when I start Outlook it comes up with this:

WINDOW 1
"The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action."

I click OK.

WINDOW 2
Its a little box that has a "Genreal" tab. There is a space for typing labeled "Microsoft Exchange Server" and underneath is my new POP3 server (pop3.nsw.exemail.com.au)

There is also another box labeled "mailbox" with a typing box containing my first name and a "check name" option next to it. I click check name and a I get:

"The name could not be resolved.The connection to the Microsoft Exhange server is unavailable. Outlook must be online or connected to complete this action".

I click "OK" and then click "OK" on Window 2 and I get this final error:

"Unable to open your default email folders. The file C:\Documents and settings\Todd\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file."

I click "OK" and the application closes
Configuration: Windows XP
Internet Explorer 6.0
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gargca23, on Thursday 22 May 2008 à 13:50:56
Hello


Right-click on your Outlook icon (not shortcut icon), Properties, Show Profiles. Create a new profile. Set Outlook to always use that profile. Then, delete the old one.

Then, in the email accounts configure your email accounts and open Outlook. The problem should be resolved
   
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OsLew, on Tuesday 2 September 2008 à 00:33:46
Thank you for posting this fix. It worked perfectly!
   
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boag, on Wednesday 8 October 2008 à 20:03:02
I have tried this solution, but when i get to the properties page there is "Show Profiles" option anywhere. There are several tabs but none of them say anything about profiles. Please help!
   
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babygirl, on Sunday 19 October 2008 à 19:45:40
I noticed that we had the same problem with outlook. Did u ever resolve your dilema?
   
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zippy, on Monday 20 October 2008 à 17:45:06
thanks for the instructions. When I go into propoerties menu on my program menu the "show profiles" menu isnt there. can you give me any further instructions please?
   
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michall, on Tuesday 28 October 2008 à 18:57:51
this fixed same problem in outlook 2007 as well.

THANKS!!!
   
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HAL, on Monday 16 June 2008 à 09:56:24
Not Opening. MAPI32.DLL corrupt message on open.
   
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hubmike, on Saturday 12 July 2008 à 03:51:18
Hi there
Tried recreating the profile, seem to get a bit further, it brought up the user and password screen, I entered my password it accept it, then afetr a delay the followin error message appeared- 'The connection to the microsoft Exchange server is unavavilable. Outlook must be on connected to complete this action'- Once I closed this the general screen as described by htmlgirl appeared again.... I am sending this from the same computer so I am deffinately on line, I also have checked the server on another computer it up and running.

Do you have any suggestions please?
   
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Pweezy, on Monday 14 July 2008 à 14:33:50
Creating new profile did the trick! Thanks
   
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ben, on Monday 21 July 2008 à 16:05:14
creating account work when i used hotmail
   
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Sjd28sdZsd, on Tuesday 12 August 2008 à 14:50:05
This worked for me too, thanks!
   
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Sharon!, on Tuesday 28 October 2008 à 05:22:58
Thank you thank you thank you!
   
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 Amb, on Thursday 30 October 2008 à 20:20:18
what icon? im confused :(
   
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