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Messenger 2009 won't open email link

Last answer on Nov 6, 2009 12:58:12 pm GMT Jaguar, on Mar 21, 2009 11:06:33 pm GMT 
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Hello, I have tried to find the answer in the forum but so far no luck.
Firstly Microsoft FORCES you to install the latest version of Messenger. I was using 8.5 with no trouble and had to upgrade to Messanger 2009. What a mistake that was!
All installed fine, and if can used just as before, however, the link to email inbox does not open the IE browser as it used to. Nothing happens at all. Even if I already have IE open, it still won't go to the Hotmail Inbox.
Similarly, when people are offline, you should be able to "send other" - "email", and this also then opens the Hotmail New Message in IE. This doesn't work either, and there are other weblinks which don't work.
This is a pest because I have to check Hotmail directly from the Hotmail page instead of just clicking on the Messenger link. A backward step? Or am I amissing something.
WORSE - I thought, oh well, I'll reinsntall 2009 and go back to 8.5. SORRYYYYYY --- "There is a newer version of Messenger available and you MUST instal it to continue" -- "Do you wish to install it now?" If you click NO, then you cannot do anything! BLACKMAIL - forces you to install 2009 which doesn't work!!!
What is the solution pleeeeeeeeeeeeese!?

Configuration: Windows XP
Internet Explorer 7.0

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1

lestuce, on Mar 22, 2009 10:32:05 am GMT

Hi,
try to do a system restore to solve your problem.
or you may uninstall the messenger 2009 and then try to install a previous version.

Reply to lestuce

2

Jaguar, on Mar 23, 2009 6:12:05 am GMT

Hi - I don't understand why System Restore would fix a glitch in Messanger sorry. I Uninstalled 2009 and cleverly thought I would go back to 8.5. Sorryyyyy ===== as soon as you open it, it says "There is a later version of Messanger now available and you MUST upgrade to continue!" --- "Do you wish to install now? Yes/No?" If you click on NO, you cannot run 8.5 or do anything else. This is blackmail. Any suggestions, anyone?

Reply to Jaguar

18

raj, on Jun 10, 2009 10:07:45 am BST

Thanx man it works :D

Reply to raj

3

Stevo, on Apr 2, 2009 9:04:06 am BST
  • +28

I had exactly the same problem, but I also noticed that links weren't opening in Outlook express or last.fm. I followed the following guide and this sorted the problem. Hope it helps you out too:

ake Links Work in Outlook Express, Outlook and Any Other Email Program

To make web pages open again when you click links in emails:

* Make sure neither Outlook Express nor Internet Explorer are open.
* Select Control Panel from the Start menu.
* Click Internet Options.
o If you do not see Internet Options right away, click Network and Internet Connections before.
* Go to the Programs tab.
* Make sure Internet Explorer should check to see whether it is the default browser is checked.
* Click OK.
* Close Internet Explorer.
* Re-open Internet Explorer.
* Click Yes when asked Internet Explorer asks "Internet Explorer is not currently your default browser. Would you like to make it your default browser?"
o If Internet Explorer does not ask:
o Close Internet Explorer
o Select My Computer from the Start menu.
o Choose Tools | Folder Options... from the menu.
o Go to the File Types tab.
o Highlight (NONE) URL:HyperText Transfer Protocol.
o Click Advanced.
o Highlight open.
o Click Remove.
o Click Yes.
o Click OK.
o Now click Close.
o Start Internet Explorer.
* If you use a browser other than Internet Explorer, start it and make sure it is the new default.

The above does not work? Try this:

* Now select Run... from the Start menu.
* Type "iexplore /rereg".
* Click OK.

Or, if that fails, continue with:

* Select Run... from the Start menu.
* Type "regsvr32 urlmon.dll".
* Click OK.
* Click OK again.
* Repeat the Start | Run... procedure with the following commands in this order, maybe checking after each for returning function:
o "regsvr32 shdocvw.dll"
o "regsvr32 mshtml.dll"
o "regsvr32 browseui.dll"

Reply to Stevo

4

jaguar, on Apr 2, 2009 9:47:02 am BST
  • +1

Stevo - that is FANTASTIC! You are a genius.
I did all the first set of instructions and now Messenger 2009 opens the Hotmail page when you click on the envelope, and also goes straight to the Hotmail "compose" page when you select an offline contact "Send email".
Thank you so much. I hope others get the benefit of your knowledge!! Cheers!

Reply to jaguar

8

Quankers, on Apr 13, 2009 2:29:39 pm BST

Just a quick not to say Stevo also fixed my issue even though I am dealing with WLM 8.5 and Opera 9. Thanks Stevo!

Reply to Quankers

15

whatthe, on May 8, 2009 6:59:34 pm BST

Your suggestion sux because at the beginning u say make sure IE & outlook are closed, but then in step 7 you say "close internet explorer"???
IT SHOULD OF ALREADY BEEN CLOSED!
i followed your steps exactly, that box was already checked, so i made NO CHANGES, therefor
EVERYTHING IS STILL THE SAME & IT DOESNT OPEN MY MAIL!!!

Reply to whatthe

23

me4u, on Aug 20, 2009 7:30:30 pm BST
  • +1

Please do not curse at people who are trying to help. But if you are still interested, try to ...
1. open I.E. then uncheck the "Internet Explorer is not currently your default browser. Would you like to make it your default browser?" Click "OK" if a pop-up box comes up, then close the browser.
2. Select Control Panel from the Start menu.
3. Click Internet Options.
4. If you do not see Internet Options right away, click Network and Internet Connections first.
5. Go to the Programs tab.
6. Make sure Internet Explorer should check to see whether it is the default browser is checked.
7. Click OK.
8. Close Internet Explorer.
9. Re-open Internet Explorer.
10. Click Yes when Internet Explorer asks "Internet Explorer is not currently your default browser. Would you like to make it your default browser?"
11. If Internet Explorer does not ask:
12. Close Internet Explorer
13. Select My Computer from the Start menu.
I suggest using the "Firefox" browser as the default browser, as I.E. seems to have bugs, and it views certain PNG images with a whitish background.



Your suggestion sux because at the beginning u say make sure IE & outlook are closed, but then in step 7 you say "close internet explorer"???
IT SHOULD OF ALREADY BEEN CLOSED!
i followed your steps exactly, that box was already checked, so i made NO CHANGES, therefor
EVERYTHING IS STILL THE SAME & IT DOESNT OPEN MY MAIL!!!

Reply to me4u

16

Help STEVO, on May 30, 2009 12:43:19 pm BST

Hey man everythin worked perfectly but now it says INTERNET EXPLORER DISPLAY THE WEBPAGE???
whats up with that?

Reply to Help STEVO

17

f7, on Jun 4, 2009 8:34:37 am BST

Awesome, thx!

Reply to f7

21

annerox, on Jul 8, 2009 2:07:21 pm BST

Stevo... worked perfectly. thank you. such a quick and simple fix to an issue that has been bugging me for weeks now!

Reply to annerox

22

hannupekka, on Aug 1, 2009 5:17:17 am BST

It worked like a magic. Thank you!

Reply to hannupekka

25

perla717, on Oct 6, 2009 9:41:01 pm BST

Thanks so much for your help! I followed your instructions and everything works again!

Reply to perla717

5

chris, on Apr 7, 2009 8:18:47 pm BST

O Select My Computer from the Start menu.
o Choose Tools | Folder Options... from the menu.
o Go to the File Types tab.
o Highlight (NONE) URL:HyperText Transfer Protocol.
o Click Advanced.
o Highlight open.
o Click Remove.
o Click Yes.
o Click OK.
o Now click Close.
o Start Internet Explorer.
* If you use a browser other than Internet Explorer, start it and make sure it is the new default.

When i try and tools / folder options i cant see that option anywhere? I click start, then computer, but cant find the tools tab?

Any suggestions?

Reply to chris

6

compfused, on Apr 10, 2009 10:09:45 am BST
  • +1

Its at the top, File, Edit... Tools.

MY problem is that there is no "File Types" tab that I can see....

Reply to compfused

7

JP, on Apr 13, 2009 2:48:36 am BST
  • +2

I done that and it opens firefox(my default browser) but I still have to type my password and login to my email account.
Is there anyway to have it open up automatically signed in like it used to do on the old msn messenger through IE.

Reply to JP

9

Beni, on Apr 21, 2009 7:08:38 am BST

Thank u very very much mate u are a star ive trying to do this all day and nite and even intalled the old version of msn just cos of this lol thanks again

Reply to Beni

10

Dex, on Apr 22, 2009 11:34:22 pm BST

Thanks Stevo. The first bit sorted my problem out too

Reply to Dex

11

fonikz, on Apr 26, 2009 3:06:35 pm BST

In Vista, we don't have a file types tab in folder options, you have to do it through Default Programs under Control Panel. But the problem there is, I can't remove a file type, only change what program opens it, and IE is already the default for the URL:HTTP. But my IE was not set as the default browser and somehow was not set to detect that it was not the default browser.

After making it the default browser through IE, it still didn't work :(

Reply to fonikz

12

Metalpura, on Apr 30, 2009 2:24:25 pm BST
  • +1

Hi guys, I just helped a friend solve her problem. Initially, whenever she clicks on the email inbox icon on her new WLM 2009, it automatically opens in Firefox. I found out that you can actually open your hotmail in IE by doing this way:

Btw, she is using Windows XP Pro.
1. Go to Control Panel
2. Go to Add/Remove Programs
3. Click on the Set Program Access and Defaults tab
4. Choose the Microsoft Windows configuration

It does work on here. Hope it works for you.

Reply to Metalpura

13

fonikz, on Apr 30, 2009 8:40:42 pm BST

Thank you! This also works on Vista. Under control panel classic view, go to Default Programs, then "Set Program Access and Computer Defaults." From there, either select Microsoft Windows, or drop the arrow down for Custom and set IE as your default web browser. Setting this within Internet Explorer simply doesnt do the trick!

Reply to fonikz

14

Phil, on May 2, 2009 10:07:05 am BST

This simplified method worked for me.
I fixed the problem by making IE my default browser (bastards!)
Open IE
Select "Tools" from the menu bar.
Select "Internet Options" from the drop down menu
Select "Programs" from the tab menu
Make IE your default browser.

Reply to Phil

19

kay-c, on Jun 12, 2009 10:47:11 am BST

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Reply to kay-c

20

R34, on Jul 6, 2009 12:12:02 pm BST

Metalpura

Thank you, i've looking how to do that, thank u you save alot time,
also big thanks to Steve

Reply to R34

24

Alan, on Sep 26, 2009 9:16:55 am BST

Explanation :)

to open your inbox directly from the messenger, the messenger is sending a message to your browser ( sorry if i make some english mistakes) this message is agreed upon by the browser and messenger, for sure the message wants to target the internet exploere which is the only software can understand it .and according to it go to the suitable page, if firefox wishes to help in this function , mozilla needs microsoft's support i think, some people said opera browser do it, this makes the one wonder if microsoft supported opera browser or that the messaging between the messenger and internet explorer is simple to analyze and not encoded, if not encoded maybe we can see firefox works one say, the solution of making IE the defualt browser is the right solution, i want to add, if you deleted firefox , the IE will be the dafault browser automaticaly, but IE still doesnt serve you until you go and make it the default as what Stevo said, is it a bug in IE?

Reply to Alan

26

daisyduck, on Nov 5, 2009 8:44:17 pm GMT

THANKYOU!! Worked like a dream..took all of a minute to fix a promblem buggung me for weeks. Thank you again.

Reply to daisyduck

27

 jls, on Nov 6, 2009 12:58:12 pm GMT

Ok folks i think i figured it out. And you can thank Micro$hit for this one! I don't mean to write a book over it, but if you understand what its all about then this problem might apply to you. ( Many thanks for nothing to Microshit for all there so-called support). Here we go... I had downloaded and intalled IE8,as so many have been forced into this by Micro$hit, and as many of us found out...its another fine piece of crap! Now, Micro$hit tells everyone "your shit out of luck, you downloaded it and F%ck you!". Right? WRONG! Here's what they don't want to know! First you'll have to uninstall Sevice Pack 3, SP3 locks your IE that can't be removed. Once you've deleted SP3 you can now remove IE8. Now i did all this, and it does take time so be patient. After I did this and downloaded SP3 i was able to keep IE7! Buuuuuuuuuut!, when it came time to open email in my inbox, it wont work?! So the only way to open is with IE8 orrrrrrrrrrrr! Google Chrome! So obviously Micro$hit has set things up that your forced to use IE8, but not if you use Google Chrome. If you need help deleting SP3, go to http://www.tech-recipes.com/rx/2817/how_to_uninstall_ie8/ and use Graywolf_ANF details on how-to. If you find this works for you please leave a thank you to him as he seems to know what to do (not like Microshit will!). Remember, once you have deleted SP3, then you delete IE8,then you can update SP3,add Google chrome, and thats it! hope this works for anyone, leave a post and lets see how we do! JLS

Reply to jls