Lapton is on but the screen still black

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Aniliam Posts 1 Registration date Monday March 2, 2015 Status Member Last seen March 2, 2015 - Mar 2, 2015 at 10:26 PM
MaxStart Posts 339 Registration date Tuesday March 3, 2015 Status Moderator Last seen July 3, 2015 - Mar 3, 2015 at 05:54 PM
need help please, the lights on but nothing on the screen.
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Mar 3, 2015 at 02:00 PM
Perhaps the hard reset option will help:
1. remove the battery and unplug the charger
2. press and hold down the start button for 45 seconds
3. replace the battery and charger cord
4. start as normal

Good luck
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MaxStart Posts 339 Registration date Tuesday March 3, 2015 Status Moderator Last seen July 3, 2015 69
Mar 3, 2015 at 05:54 PM
Can you explain more about the booting process?
does your PC run post-boot (can you see the logo or the booting info) when you turn the power on?
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