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Internet Eplorer won't work

Last answer on Nov 19, 2009 4:50:02 am GMT vglnn30, on May 21, 2008 2:05:59 am BST 
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Hello,
Hey everyone I am new to this website hopefully someone out there could help me out with my comp. is Windows XP
my son downloaded some videos in my comp behind my back n the comp caught like a virus, now Interner Explorer won't work at all I unistalled it n installed it n the comp. is still the same. I can't get online at all only with AOL I could get online but I still can't send e-mails, I can't sign in to Yahoo! I can't download Norton antivirus which I just bought n it basically sucks to be online like that the only thing I was able to download was AVG which it said that it clear the virus but he comp is the same.

thanks

Configuration: Windows XP
AOL 9.1

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1

Bwar3, on Jul 9, 2008 12:02:25 pm BST
  • +4

Check your Microsoft Vulnerabilities it might be error or something, then try your other browser eg. firefox or opera to download microsoft update...

Reply to Bwar3

2

Mikespi8, on Aug 24, 2008 11:49:55 am BST
  • +5

Hi there!
I had a similiar problem. Could not get it solved by Acer or AT&T/Yahoo.

First try using Internet Explorer (No Add-ons).
If that doesn't work, open your Explorer browser, go to Tools, Internet Options,Advanced, and Restore Advanced Settings.
If that doesn't work, open your Explorer browser, go to Tools, Internet Options, Advanced, Reset, and Reset.

I did these things, none of it helped me.

But this did!
Try these two things. Make carefull notes in case you want to set things back the way they were before.
1)User Agent String Utility
2)msiserver.reg
Go to Microsoft Help to get these downloads.

Reply to Mikespi8

12

Steve653, on Feb 10, 2009 10:45:19 am GMT

Hi Mike
I had a computer problem where it was all locked up and I was getting desperate. In an attempt to try to correct it I came across your advice and it worked. Thanks a million.
best regards,
Steve

Reply to Steve653

17

Timmay2000, on Sep 17, 2009 3:37:57 am BST

The reset method worked! Thaaaaaaaank you!!!!!

Reply to Timmay2000

3

alisha, on Aug 25, 2008 5:08:30 pm BST
  • +2

My internet wont work on my laptop and i tryed the tips above i cant get on any sites at all what do i do? :-/ does it have to do with last xp cd? i need help :(

Reply to alisha

4

mark, on Sep 2, 2008 3:07:44 am BST
  • +1

I tried using IE8 and it was a disaster. my computer froze, i could only get out of "half" of a page, had to use control-alt-delete repeatedly to end programs, and had to re-boot often. when i tried to uninstall IE8, that was a horrible mess. finally, i was able to delete all of it including remnants of IE7. i tried to re-install IE7 and now i cannot use the tools option. sooooooo-i called microsoft and they told me i had 3 options. 1) since i was using an "oem" version of windows xp, i could buy the disc. 2) i could call "dell" and ask them for help. or 3) i could use my credit card and for a fee, microsoft would help me. i said, "i choose option #4! i'm going to mozilla firefox!" and i hung up!

Reply to mark

14

Vista guru, on Apr 14, 2009 2:44:20 pm BST
  • +2

Yeah I totally agree with you there. IE just sucks. There's so many unecessary add-ons, and the security is just terrible. I jumped ship to firefox when I was 8... Even at such a young age I could see how much better it was. Then I found Opera. Opera is reaaaaaaaalllly fast at loading normal pages, so I use it most of the time. However, firefox just has that lead on processing flash objects etc.

Opera and Firefox works for me.
Last time I visited IE was about 12 years ago...

Reply to Vista guru

5

pcmaster160, on Oct 11, 2008 12:13:28 am BST
  • +3

If you just downloaded service pack 3 then it might be because of a bug in the installation to download the patch go to
http://www.microsoft.com/...

Reply to pcmaster160

6

boomitbeth, on Dec 31, 2008 12:17:28 pm GMT

I have the same problem what can i do to help my problem is
when i go on the internet it work fine but when i have to take it off it take about 10mins to get it off because it says not responding the checking problems then i have to use task mangager to get it off help

Reply to boomitbeth

7

sian, on Jan 17, 2009 5:23:47 pm GMT

Hey i got a laptop about two weeks ago i got bt wireless brodband but the dsl light is only flashing why is that and why wont it connect to my lap top is the a setting thats stopping my wireless to be connected my laptop is a intel system notebook thanks

Reply to sian

8

Derry, on Jan 18, 2009 9:43:02 pm GMT

If half of you communicate with your computer like you communicate with us humans, my guess is your computers just don't have a clue what the hell you are on about.

Tip 1. Try talking to us in queen's english

2. we need to know your setup before we can even start to think about your problems

3. If you failed english in primary school, go back and plead with them to learn you basic communication skills.

Reply to Derry

19

 NightShadows, on Nov 19, 2009 4:50:02 am GMT

That was helpful :/ Your insults were pointless.

Reply to NightShadows

9

supereece, on Jan 20, 2009 2:35:55 pm GMT
  • +1

Go download superantispyware
run a scan

then goto prefrences
repair broken isp chain,
restart computer than you should be good

Reply to supereece

10

kumar, on Jan 23, 2009 4:40:16 am GMT
Reply to kumar

11

Mr.Niceguy, on Feb 1, 2009 5:22:15 pm GMT

Feel free to download winsockxpfixit from any website that provides it, run it and you're ready to go...

Reply to Mr.Niceguy

13

rahrah, on Mar 4, 2009 5:34:36 am GMT
  • +35

Will someone please tell me how I'm supposed to go to a websie and download something if I cannot get my internet to go to a website . Keep getting errors . my laptop works but the desktop won't go to a page keep getting errors!

Reply to rahrah

16

snotpicker, on Aug 4, 2009 9:00:19 pm BST
  • +2

My daughter was having problems with internet explorer not connecting to the internet, (cannot view the page) so after much research and trying, i checked to see what firewalls were installed. AOL had its firewall turned on. Windows XP firewall was turned off. I turned OFF the AOL firewall by clicking on the Safety and Security icon at the bottom of the screen (AOL was of course running). I then turned the Widows firewall ON because you need at least one on. Two firewalls on at once will cause problems sometimes. Anyway, with the AOL firewall turned OFF, Internet Explorer (which I had external to AOL) immediately locked on the internet. Just to make sure this was the culprit, I went back and turned ON the AOL firewall. Internet Explorer would not access the internet. So, what I.m trying to say is, that when AOL has its firewall on, it will not allow Internet Explorer to access the internet, no matter what version. I had no problem with using the Firefox browser at all with AOL firewall on. If Firefox will work for you and you would prefer to leave on the AOL firewall, have at it. Its OK.

Tom

Reply to snotpicker

18

Bear, on Oct 26, 2009 5:56:53 pm GMT

So I've tried everything above. I believe to have a virus lodged somewhere in my files that won't allow Internet explorer to work at all. Also my computer will play random sounds, sounds like ads, but I won't have anything running. I did a virus scan and it says nothing was detected... I've bought a new virus scan but it needs the Internet to fully download.... Help please

Reply to Bear