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My pc hangs alot

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bhavyapandya19 Posts 4 Registration date Friday November 14, 2014 Status Member Last seen December 31, 2014 - Dec 28, 2014 at 02:47 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 31, 2014 at 04:25 PM
i have window xp. from past few days i am facing problem as my pc hang merely after 5 mins after i open it.
i had the temp files, cleaned the history but the problem continues.
please suggest the solution.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Dec 28, 2014 at 06:37 AM
Certainly looks like a virus issue.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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bhavyapandya19 Posts 4 Registration date Friday November 14, 2014 Status Member Last seen December 31, 2014
Dec 31, 2014 at 05:53 AM
but i have antivirus in my system.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173 > bhavyapandya19 Posts 4 Registration date Friday November 14, 2014 Status Member Last seen December 31, 2014
Dec 31, 2014 at 05:56 AM
No antivirus is perfect. Antivirus will not completely prevent infections, especially if you download stuff.
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bhavyapandya19 Posts 4 Registration date Friday November 14, 2014 Status Member Last seen December 31, 2014 > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Dec 31, 2014 at 06:51 AM
but now i am unable to operate my pc within 5 mins it hang. even i want to download your prescribed file. i am unable to do so. so what now cud be the remedy.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173 > bhavyapandya19 Posts 4 Registration date Friday November 14, 2014 Status Member Last seen December 31, 2014
Dec 31, 2014 at 04:25 PM
Boot in safe mode with networking which should give you access to Internet.

To boot in safe mode, start the computer while tapping F8, then select safe mode with networking.
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