8GB RAM installed, but showing only 3.98GB usable
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ralphassassin
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Friday November 7, 2014
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November 7, 2014
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Updated on Dec 30, 2018 at 05:08 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 26, 2016 at 03:31 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 26, 2016 at 03:31 AM
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R2D2_WD
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3606
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Monday September 1, 2014
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Member
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155
Updated on Dec 30, 2018 at 05:10 AM
Updated on Dec 30, 2018 at 05:10 AM
Hi there,
I recommend you to confirm that your RAM is firmly attached to the motherboard. After that, enter BIOS, system information section and search for some information about the installed RAM. You should see those 8 GB. Enable "Memory Remap" if there is such option in BIOS.
Check this link for further details.
Hope this helps!
I recommend you to confirm that your RAM is firmly attached to the motherboard. After that, enter BIOS, system information section and search for some information about the installed RAM. You should see those 8 GB. Enable "Memory Remap" if there is such option in BIOS.
Check this link for further details.
Hope this helps!
Apr 25, 2016 at 12:08 PM
Apr 26, 2016 at 03:31 AM
Could you please check if your total memory is shown as usable. You can confirm it from Start, right click Computer and selecting Properties. Additionally, try running the PC with only one memory stick installed. If it is recognized correctly, remove it and then boot with the other one. You are using a 64 bit Windows, right? Check this Microsoft article for some additional suggestions:
https://support.microsoft.com/en-us/help/978610/the-usable-memory-may-be-less-than-the-installed-memory-on-windows-7-b
Hope this helps