GATEWAY daughter can't remember her user password

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jennyhill Posts 1 Registration date Tuesday October 14, 2014 Status Member Last seen October 14, 2014 - Oct 14, 2014 at 05:58 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 15, 2014 at 04:49 AM
I have a gateway Intel Pentium, windows 7 laptop that I got back in 2010. My daughter can't remember her user password and I can't get into this laptop. I do not have any of the disk that came with it. How do I reset the laptop? I have no passwords or disk.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 15, 2014 at 04:49 AM
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove that you are the legitimate owner.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

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