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Itunes registry settings missing

Last answer on Oct 12, 2009 8:02:48 pm BST ekb7, on Mar 13, 2009 3:23:28 am GMT 
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Hello,
I downloaded the most recent Itunes onto my inspiron 1525 laptop with windows vista. When I do so shortly after using it a message comes up saying that the registry settings on Itunes is missing. I have tried re-installing Itunes and installing GEAR drivers. Both have worked, but only for a very short amount of time. Each time I do this I then have to delete my lower and upper filters on my computer because the CD/DVD drive won't show up. It just keeps going into this back and forth cycle and I don't know how to fix it. Please help! Thanks!

Configuration: Windows Vista
Internet Explorer 7.0

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1

sweetluv27, on Mar 13, 2009 6:14:01 am GMT

You must uninstall itunes and re-install it again!

Reply to sweetluv27

2

ekb7, on Mar 13, 2009 8:53:29 pm GMT

I have already done that three times now it doesn't work, but thanks for trying.

Reply to ekb7

3

shine, on Mar 20, 2009 7:42:49 pm GMT
  • +2

Here is what I did to fix my problem with itunes registry settings missing and I couldnt burn cds.

. Make sure you have iTunes inslled (and if you uninstalled the GEAR driver reinstall it) Ok now go to the registry (start->run->regedit.exe) and look for "HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}". Right click in the right section and select "New->Multi-String Value". Name it "UpperFilters". Right click on it and select "Modify" Enter "GEARAspiWDM" 9press enter to move to the next line and click ok) into the "Value Data". Restart and Voila it should be fixed. If not also try to make a "LowerFilters" and leave it blank.

I tried alot of other things but this worked, I have Windows xp
good luck

Reply to shine

4

ekb7, on Mar 21, 2009 8:01:58 pm GMT
  • +1

Thanks for your help...it worked but now my cds/dvds don't show up on my computer at all so I guess I'm still out of luck.

Reply to ekb7

5

Dale, on Mar 29, 2009 11:29:05 am BST
  • +1

This works for Vista as well.
Cheers!

Reply to Dale

6

ego, on Apr 1, 2009 11:35:29 pm BST
  • +5

Thank you it works now i can use itunes to burn cd's again thanks godbless

Reply to ego

9

canuckgirl1968, on Jul 12, 2009 5:13:21 pm BST

Thank you very much your instruction were great

Reply to canuckgirl1968

10

welder, on Aug 30, 2009 6:55:04 pm BST

Thanks Shine ,
I think you're a genius. The problem with itunes has been driving me up a wall for about a month.
I must have Googled fifteen different solutions to the problem. None worked. Yours did.
Thank you. Keep up the good work.
Ray Holmes
target133@msn.com

Reply to welder

17

 webmatador, on Oct 12, 2009 8:02:48 pm BST

This problem has dogged me for quite awhile and the two step solution (Gear driver download and the registry change) finally fixed it. Thank you!

Reply to webmatador

7

Kjk1424, on May 27, 2009 12:05:52 am BST

Thankyou so much this worked straight away!

Reply to Kjk1424

8

rajesh, on Jul 11, 2009 9:46:04 am BST
  • +1

Missing gear driver file

Reply to rajesh

11

jackie, on Aug 31, 2009 2:34:47 am BST

I am having the same exact problem. I have reinstalled the GEAR drive but my problem is not solved, Please, help. How do I pull up the registry?

Reply to jackie

12

Shine, on Aug 31, 2009 12:16:00 pm BST

Type regedit in the search on Vista then click into that program.

I upgraded to Vista since my first post. I opened some old music files and it started saying the same
thing 'no disc burner found" I downloaded the gear driiver and it worked.
I wish they had another program for my ipod -I would get rid of itunes & never miss it
and all the problems

GOd Bless you all
Shine

Reply to Shine

13

qbert, on Aug 31, 2009 9:10:38 pm BST

Had the same problem, downloading the GEAR driver fixed it instantly. I'm guessing that I was a little too careless with my program removal or system cleaning.

Thanks for the help.

Reply to qbert

14

ranger635, on Sep 2, 2009 8:24:25 pm BST

I had the same problem with iTunes and Vista and just fixed it by downloading and installing the GEAR driver at: http://www.gearsoftware.com/support/drivers.php

Reply to ranger635

15

B, on Sep 6, 2009 7:41:05 pm BST

NICE!!!! I had same problem, new gear driver install fixed the loss of my cd player. The question, why does itunes 8 remove this from registry? In device mgr (XP) it stated that registry has changed under the cd player and showed a caution. That's not cool.
Shine - your alright, thank you!

Reply to B

16

Jupiter, on Sep 8, 2009 7:02:59 pm BST
  • +1

I was able to fix the problem by updating my Gears drivers here:
http://www.gearsoftware.com/support/drivers.php

Reply to Jupiter