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My passport 2tb external harddisk problem

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gokul280 Posts 1 Registration date Tuesday September 23, 2014 Status Member Last seen September 23, 2014 - Sep 23, 2014 at 04:32 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Sep 23, 2014 at 08:53 AM
I have one external hard disk of mypassport which it is 2tb and when i insert it in my pc its shows that a device has been inserted but it is not showing it as a folder and even i have checked in disk management also its not showing please help i need the files which is there in it.....


I will be waiting for ur reply
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Sep 23, 2014 at 08:53 AM
Hi there,

Can you check in Device Management and in BIOS? Is the drive spinning when connected? Is the light on? Check your device on another PC and with another USB cable. If you manage to access it on another PC, backup files and format the drive.

Hope this helps

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