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Window Logo testing or digital signature ?

Last answer on Mar 16, 2009 12:21:58 am GMT misasia, on Mar 12, 2009 6:24:47 am GMT 
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Hello all,

I try to install a Symantec Antivirus ver 10 remotely from my server to one of my user (client) who using window XP. But at my user's pc there was an error prompt out show that

"The software you are installing has not passed Windows Logo testing to verify its compatibility with Window XP. This software will not be installed. Contact your system administrator."

I go to...... My Computer -> properties -> Hardware tab -> Driver Signing -> (Check) Ignore -> Ok
Then I restart user's pc and I try to install Symantec again but still came out same error.
Does anyone encounter this error before. Please advice me... Please Please...
Thank you very much in advance...

Configuration: Windows XP
Internet Explorer 7.0

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1

toyota.cz, on Mar 13, 2009 6:42:10 am GMT

Hi,
this is because you are not running an original copy of Windows.
get the original version of Winndows.
or try to install the software in safe mode or get in the administrator account.

   
Reply to toyota.cz

2

 misasia, on Mar 16, 2009 12:21:58 am GMT

Hi,
Hmmmm... I don't know this pc using original copy or not since it's have been installed long time ago before I start work here.
Anyway, I will try to find it out and try all your suggestion.
Thanks.

   
Reply to misasia
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