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Pavilion DV7 scroll does not work on my pad

Last answer on Nov 3, 2009 8:42:02 pm GMT mourghan, on Mar 10, 2009 11:27:04 pm GMT 
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Hello,
I have almost given up hope.... but I'm hoping you can help. Everything on my new pavilion DV7 works great except the scroll bar on my mouse pad has stopped working even though my mouse still works fine. Does anyone have any idea what the problem is? Or more importantly how to fix it? Thanks much in advance for any suggestions.

Configuration: Windows Vista 64 bit
Firefox 3.0.7

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1

Hemo vintage, on Jun 13, 2009 11:23:02 pm BST

After Windows updated the synaptics software had this problem.

I was able to resolve this issue by doing the following.

In the control panel go into the Mouse settings. Choose the tab for Device Settings (has red icon to left) and go into settings.

The option to choose is Virtual Scrolling and make sure tick is in the box for Enable vertical scrolling.

Hope this resolves your problem.






Message Edited by netten on 02-25-2009 09:18 AM

   
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2

mourghan, on Jun 14, 2009 12:29:15 am BST

You are MADE of awesome!!! This worked perfectly, thank you so much!

   
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3

Plain OL AL, on Sep 1, 2009 2:19:15 am BST

Yeah dude I had the same exact problem that was driving me wild! I was about to do a complete system restore but this fixed my problem.

Thanks A Million

   
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4

tab 2, on Oct 7, 2009 3:41:42 am BST

There was no option for virtual scrolling on mine. hp pavilion laptop. hp-g70-460us. thank you.

   
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5

Pookie, on Nov 3, 2009 8:27:56 pm GMT
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This is the easies way too fix the the scrolling problem on ur dv7 mouse. First go to windows update and see if windows update produces and update for SYNAPTICS POINTING DEVICE IF SO DOWNLOAD AND INSTALL . Second if not there go too start control panal mouse icon click on it once there go too HARDWERE tab and then too PROPERTIES see if U have and update driver option if so click on it an update DRIVER TAB FOR ur mouse pad AND UPDATE THAT WAY. THIRD AND EASIEST GO TOO UR HP RECOVERY MANAGER AND CLICK ON IT AND ONCE IT POPS UP HIT NEXT AND IT WILL ASK U IF IT IS A PROGRAM DRIVER CLICK NO AND THEN IT WILL ASK U IS IT A DRIVER PROGRAM CLICK YES LOOK FOR UR MOUSE SYNAPTICS REINSTALL IT THERE AND RESTART AND IT WILL DEFINELY WORK ......

   
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6

 Pookie, on Nov 3, 2009 8:42:02 pm GMT

ANY COMPUTER CONTAINING UR MOUSE U CAN CONTACT ME GROM MY POST IF IT DOES NOT WORK FOR YA

   
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