Hello,

I work in the IS department at a company with about 20 other staff members. We have a mixed Windows 2000, Windows 2003 server network, with the staff using XP Pro on their local workstations.

One of our users is having issues with her desktop shortcut icons. She has quite a number of them & they are arranged in a very precise order.

For the past few months she's reported that during the course of a workday her display may suddenly "flash" and her desktop will change.

1st she thought that her shortcuts were being randomly re-arranged, but then she realized that they were just smaller after the flash and had been shifted closer to the sides & top of her display.

She says her screen usually flashes again and desktop icons will resume their former size but not location. Occasionally one or two shortcuts disappear and needs to be re-created. This happens several times a month, but not everyday.

No other staff member has reported an issue like this. Has anyone heard of this issue? Virus & Malwear scans come up clean, but I'm starting to suspect something she (alone) has loaded on her workstation is causing the issue.

Configuration: Windows XP
Internet Explorer 7.0