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Log in Log off Loop, Task manager & Desktop

Last answer on Mar 12, 2009 5:23:41 pm GMT Mr.Mack.93, on Mar 8, 2009 11:00:30 am GMT 
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Hello,

Basically
i had spyware protect 2009
i removed it using malware bytes
now when i load up my laptop (packard bell notebook)
i either log on, but only the desktop shows, no icons or task bar and i can't even open task manager using both ctrl+alt+del or ctrl+shift+esc.
if i start the laptop using safe mode i come across the log in log off loop.

to make matters worse
i don't even own the winxp cd so i can't restore
i wouldn't like to restore though as i have coursework which i foolishly didn't back up.
if anyone could help me you'd be a great help
thanks.

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1

chiblinx, on Mar 8, 2009 3:08:27 pm GMT
  • +3

Am i realy sorry for this. i had this problem and it was very difficualt to tackle at first untile i found my way around it sinceam a tech guy. just follow this steps and you computer will be free.

Firstly, there is virus in your computer. To restore the disabled programs on your computer you have to change the registry settings that the virus changed. Now that the regedit is also disabled what do i do?
you will use gpedit.msc to restore disabled task manager, regedit, and cmd
The virus that disables your Regedit and cmd and disables your task manager is a Direct Action Viruses

the main purpose of this virus is to replicate and take action when it is executed. When a specific condition is met, the virus will go into action and infect files in the directory or folder that it is in and in directories that are specified in the AUTOEXEC.BAT file PATH. This batch file is always located in the root directory of the hard disk and carries out certain operations when the computer is booted. Examples are i.exe, autorun.inf. Other virus that can disable your task manager, cmd, and regedit and automatically close your program is killer.exe virus and smss.exe. For more information on computer virus click here.

This virus attack can put your computer in a very unstable state that you even prefer to format your computer. Follow these steps to restore your disabled task manager, regedit and cmd.
If you notice that, any application that you open to use and remove the virus is automatically then you have killer.exe and smss.exe. Close all running program and boot your computer in save mode. To boot your computer in safe mode shut down your computer, turn it on, and keep pressing F8 button on your keyboard until you get to a window where you see safe mode and other troubleshooting option. Use your arrow key to move to safe mode and press the enter button it will boot in safe mode but it might take more time than usual to boot. When your computer has finish booting in safe mode click start and click on run. Type gpedit.msc, a window will open that looks like this.

Under user configuration on the left pane click the arrow before administrative template, click on system then
Look at the right hand pane. Double click prevent access to registry editing tool. The property window will appear, select disabled and click apply and ok. Still on the right pane double click, prevent access to command prompt also select disable in the property window.
Then at the left pane of the gpedit.msc expand system folder by clicking on the + sign beside it.
When the folder is expanded, click CTR+ALT Option, double click remove task manager on the right pane and select disable in the property window. Restart your computer your task manager, cmd, regedit will be restored. Then update your antivirus and scan your computer.
Note that for a virus to enter your computer and disable these windows functions, that means the antivirus in your is not good or it is not working. Probably you need to update it if it is a good antivirus.

for screen shorts visit http://online-computer-repairs.blogspot.com/...

you can also get comprehensive articles that will help solve your problem here http://online-computer-repairs.blogspot.com/2008/12/how-to-r­emove-desktop-virus.html
http://online-computer-repairs.blogspot.com/...

Reply to chiblinx

2

 Mr.Mack.93, on Mar 12, 2009 5:23:41 pm GMT
  • +11

Hey, thanks for trying but even safe mode gets caught in the log in log off loop
and i don't have the recovery console disc either.

Reply to Mr.Mack.93