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Headphone Jack Doesn't Work

Last answer on Nov 10, 2009 3:35:13 pm GMT ike7478, on Mar 4, 2009 3:51:06 am GMT 
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Hello,

I have an HP Pavilion dv6000 laptop with Windows Vista. Just recently, I've had a problem with my headphone jacks. When I plug in my speakers, the sound still comes out of the laptop speakers, but no sound comes out of the headphones. Usually, when I plug in my headphones the Realtek HD Audio Manager pops up and says that an audio device has been plugged in, but that doesn't happen anymore. I originally thought there was a problem with my headphones because my laptop is 6 months new, and my headphones are cheesy 99 cent old ones. So, I tried my roommates' and his didn't work either.

Is there anything I can do to fix this?

Thank you,

ike7478

Configuration: Windows Vista
Firefox 3.0.6

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1

JP, on Apr 7, 2009 3:14:35 pm BST

I've the same problem... In many post (found it in Google...) talk about electric problems or circuit problems. I'm still waiting if some body can help us.

Laptop: HP Pavilion TX 2500

   
Reply to JP

2

DeeKel, on May 12, 2009 2:54:34 am BST
  • +1

I have the HP Pavillion dv6000 with Vista that had the same headphone jacks and speakers problem. I managed to resolve the issue by running the HP Health Check which brought up the update for Realtek Audio. Run the update and reboot the machine and hopefully your problem will go away too.
Good Luck!

   
Reply to DeeKel

3

JP, on May 12, 2009 4:33:45 am BST
  • +1

Thanks DeeKel, I was looking for some help but the last resort was to open my laptop and carefully take a look at the connections between the sound jacks and the motherboard. I found that the data bus was disconnected, then I did a bit of pressure on it and voila! Welcome back sound!

   
Reply to JP

4

Hibatchi07, on Jul 2, 2009 1:42:56 am BST

How did you open your computer and resolve the problem with the sound jack? My laptop is having the same issue.

   
Reply to Hibatchi07

5

yomama, on Sep 20, 2009 5:59:06 pm BST
  • +1

I have the same problem. Works ok on xp but not windows 7 so it doesnt sound like its the circuitry but more like the drivers like deekel said. I will try this.

   
Reply to yomama

6

pc4ever, on Sep 26, 2009 5:48:29 am BST
  • +3

I also had this issue where my speakers would work fine but not the headphone jacks. Thankfully, I have found a fix for this issue. You must rollback the the high definition codec driver instead of updating it. Hope this helps for everyone!

   
Reply to pc4ever

7

holly, on Nov 3, 2009 12:59:06 am GMT
  • +1

Could you put that in plain speak...i'm having the same issue but i don't understand your lingo :(

   
Reply to holly

8

 PortiaVyktouria, on Nov 10, 2009 3:35:13 pm GMT

Try following the steps in this article and see if it helps. I didn't understand it either, but Google works wonders:

http://www.microsoft.com/...

After following the steps there, I discovered that I didn't have the option to roll back the driver for my Realtek Audio device. If you find that you're stuck there as well, try this:

On the 'Driver' tab in the same Properties window as the 'Roll Back Driver' option, click on 'Update Driver' and see if there's an update that can be applied to the device. I've got mine installing right now...so hopefully that puts an end to things.

Hope this helps! These little things are so frustrating sometimes.

   
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