Hello,
i have a laptop and i would like to put it back 2 factory settings as it was when i first bought it. my laptop is packard bell easy note i tryed restartin my laptop and pressing F11 to do it and nothing happened i also have a packard bell disc which puts it back to factory settings so i put it in and restarted my laptop and it asked me for an system serial number the only thing is am not sure what this is or were i can find could someone please help i need my laptop back to normal
thnks
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