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Problem Trying to Install iTunes 8

Last answer on Oct 12, 2009 12:46:23 am BST QBNQT, on Mar 2, 2009 12:19:53 am GMT 
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Hello, I just tried installing iTunes 8 version. It gave me a message saying I may not have sufficient privileges.
Anyone have any ideas.

Thanks

Configuration: Windows XP
Internet Explorer 7.0

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1

EG, on Jun 11, 2009 6:37:42 am BST
  • +9

Hi. I have the exact same problem "The installer has insufficient privileges to modify this file C:/ProgramFiles/i
Tunes/iTunesHelper.Resources....on and on. I am SO frustrated. Any help out there?

Reply to EG

2

Bruce, on Jun 12, 2009 4:41:13 pm BST
  • +6

NOT happy w/ this update. tried to install 8.2 Itunes this morning on my Vista machine and now Itunes will not even open properly...it's a mess. the install provided a clue - at the end it said something about special Iphone sofware and when i try to open Itunes it says: the software required for communicating with Ipods and mobile phones was not installed correctly' and it asks about repairing it...neither option works.

so i'm panicked as i run a record label and online CD store and i use this all day long and now can't. Opening in 8.01 will now not work, as a result of whatever happened w/ this upate. any ideas?

MUCH appreciated!

Reply to Bruce

6

Desperate, on Jul 12, 2009 2:20:03 am BST

Hi,
I am having the same problem wrt to permissions - the permission problems are different each time I try to install it, but that's the theme. I event tried to install it in a new folder but the same permission problems came up. Does anyone have any suggestions ? I have been trying to sort this problem out for 2 weeks because the version of iTunes that I have now won't allow me to update my iPhone because it gives me a message that the iPhone requires 8.2 but then 8.2 won't install !!!!!! ANY suggestions would be REALLY appreciated !!!

Reply to Desperate

3

eringi, on Jun 24, 2009 11:21:30 am BST
  • +1

Hi Bruce,

I finally got it to work! When it saves to your C-drive, rename the folder. I tried everything out there, and this actually worked! It started up fine after that, but this may only work for error 1321.

Try this forum, which has a link to a "take ownership" shortcut. However, it did not work for Vista Ultimate. See:
http://www.howtogeek.com/forum/topic/error-1321-help

Reply to eringi

4

Dan, on Jun 28, 2009 3:53:48 am BST
  • +1

What did you change the file name to. I'm having the same problem.

Reply to Dan

5

eringi, on Jun 28, 2009 4:11:21 am BST
  • +1

Hi,

When it started to save (before it says insufficient priv, error 1321, etc...) it attempted to save over my old iTunes folder. At that point, I hi-lighted the folder name and just changed the name to iTunes_2, and Vista created a new folder automatically. So, you have to sit there and watch which folder it tries to install to, but it's worth it if you can redirect the installation to a new folder that you create on the spot! After that, I didn't have any problems, and everything new is in my iTunes_2 folder. I didn't delete the old folder, just incase.

Really frustrating, though! Is this a technique to get us all to switch to Mac????!!!!

Reply to eringi

7

roddaut, on Jul 22, 2009 6:18:58 pm BST

Your solutioni worked like a charm. Thank you.

Rodney

Reply to roddaut

8

Daelmyth, on Jul 24, 2009 3:04:46 pm BST

I was able to get past it by leaving the error message up in the installer and tracking the file path, getting into the security properties of the parent folder. From there I gave full control. Then went to the file it was erroring out on, "insufficient priveleges", and I was able to edit the security properties, giving "trusted installer" full control. Clicked retry on iTunes, and it passed it. Working with Vista on an HP. Successfully installed.

Reply to Daelmyth

10

Jackieee, on Aug 21, 2009 3:57:45 pm BST

Hey, can you break down what you did in layman's terms? How do you track the file path?

thanks ;)

Reply to Jackieee

9

Storez 5, on Jul 26, 2009 10:21:18 pm BST

Bruce your method worked perfect.

Reply to Storez 5

11

 kang.., on Oct 12, 2009 12:46:23 am BST

I had problems installing iTunes 9 do to a problem of uninstalling verion 8. Use this to help, it solved my problem. http://discussions.apple.com/thread.jspa?threadID=2031350&tstart=450

Reply to kang..