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Laptop won't boot after bios upgrade

Last answer on Nov 12, 2009 6:50:15 pm GMT Carolinaboy, on Feb 28, 2009 8:48:59 am GMT 
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I have an HP Pavilion dv9000 series computer. While performing the HP Health Check, it was recommended that I upgrade the existing bios. After downloading, the computer shutdown but upon reboot, computer would not boot up. Instead, I received one long beep and two short beeps. The computer worked fine before bios upgrade. Is there a way to return to the default bios settings on this computer?

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2

ixtremed1, on Feb 28, 2009 10:07:00 am GMT

I think you should remove the CMOS battery and plug it again after some minutes then try to reboot your pc

   
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3

Carolinaboy, on Mar 1, 2009 3:22:04 pm GMT

I removed the CMOS battery and then reinstalled after about 15 minutes. Computer still would not boot. The screen is still blank and I still get the one long beep and two short beeps. Apparently, during the bios update, the video driver must have been corrupted. I'm still researching on how (if at all possible) to get the original bios reinitialized. Any further suggestions would be appreciated. Thanks.

   
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18

halfpipe07, on Nov 12, 2009 6:10:04 am GMT

Hi! i'm also having the same problem as you with the laptop won't boot after bios upgrade thing. i also removed the battery and also the battery of the bios but it didn't work. i know that the problem is almost a year old already, but i would like to know how you resolved your problem. thank you for all your help. i await your reply.

Rachelle

   
Reply to halfpipe07

19

 djinn, on Nov 12, 2009 6:50:15 pm GMT
  • +2

Thanks so much for reviving this

Its so frustrating.. I have a perfectly functioning laptop which is just in a 'coma' because of a thing as small as bios

it happened like this:

1/ DL BIOS thing from website
2/ Accidentally installed... I was doing an XP installation and was at installing drivers, and I guess I just kept clicking one after the next... I would NEVER have clickd bios upgrade had I known that was it
3/ it started to a point then Blue screen of death... then forced restart...
4/ then nothing.. since early January.. had to write my fricking thesis without my PC!

I heard something about using an external floppy disck drive, a floppy disk with a correct BIOS file, some DOS boot files, and a combination of keys on the keyboard to force the PC to read the floppy and install the BIUOS file over itself and thus repair BIOS

It seemed to work, in that it read the floppy for like 15 secs, but when I restarted it, nada!

I think I might have gotten the wrong files.. so I've been asking for the EXACT instructions.. give it to me like I'm an idiot, someone... I need my PC!

Well, I've cut the exact solution I followed, put any part of it into GOOGLE and you should find the exact site I got it from... 2007 forum I believe... It might serve you better than it served me... If it does, please put in a word for me.. I really need someone's help. So here is the cut text solutiuon:

And as extra here's the procedure for the DV6000 models...

So for those who have the same issue, here is the procedure, it should
work with most Pheonix bios

1/ don't call HP if you don't want to loose your time and stay with no
laptop for 4-6 weeks
2/ don't use the last firmware on HP website (F.06), he is corrupted
and will bsod your laptop
3/ download a previous version (F.04 or F.02) bios, it is a windows
.exe file, extract it 1 time or 2 times till you reach the bios file
*.wph
4/ download the crisis recovery diskette stuff
(http://rapidshare.de/files/30321496/268076.exe or google it to find
another link)
5/ launch the crisis recovery tool, it will generate a floppy with few
files on it, delete BIOS.WPH which is on it and replace with your file
(rename it bios.wph)
6/ remove the battery from the dead laptop
7/ remove the power cord from the dead laptop
8/ press fn+b or win+b (was win+b for me)
9/ while keeping the key pressed, plug the power cord and power on
10/ when it starts to beep and read the floppy, release the key
11/ floppy will be read for about 20 sec, then nothing, do not unplug
at this time, bios is rebuilding
12/ go have a cigarette
13/ if laptop did not stop or reboot alone, unplug the cable and reboot
it
14/ in my case, the laptop stopped alone when it was finished (about 40
sec)
15/ laptop is resurected, takes 5 min instead of the 4-6 weeks if you
call HP

   
Reply to djinn

Shantyhag, on Apr 11, 2009 2:05:47 pm BST
  • +20

I had exactly the same problem last night. HP's 'Health Check' recommended that I flash the BIOS of our new HP Dv7-1175. Had the computer about 3 days, and was receiving some strange errors reporting unrecogized USB devices not recognized and a buggy USB driver. So, OK, Flash the BIOS.

Precisely the same thing occurred. The utility for flashing the BIOS ran, seemed to work, shut down the computer. Then nothing.

I restarted to a backlit screen, no POST or BOOT. Here's how I solved the problem (though I can't tell you why it worked, other than it obviously reset the CMOS).

1) Turned off the computer

2) Removed Battery and disconnected power cord.

3) Waited, pensively, for 5ish minutes (read several places to wait for 20 minutes; I didn't)

4) Plugged the power cord back in (I did NOT reinsert the battery)

5) Holding down the Insert/Scroll button, I held the power button down for 20-30 seconds. Nothing happened until I released the power button. When I released the power button (still holding the Insert/Scroll button depressed), the computer came up and Windows booted. Could not, at that point, get ESC pressed; wouldn't let me into the BIOS.

6) Restarted and prayed, came up normally; opened the BIOS by hitting ESC at the proper time, reset to defaults (just to be sure).


The computer has seemed to work operate normally since, though for the life of me, I can't tell you why this worked. I was, for the record, trying to press the Insert button, so if yours has these separated-- as my Toshiba does-- then I'd start with that.

Hope this helps someone.

   
Reply to Shantyhag

5

Akshay, on Apr 18, 2009 2:03:51 pm BST
  • +2

Hey Shantyhag,

Thanks for your solution...

It worked for me too ...

   
Reply to Akshay

6

eddy, on May 23, 2009 4:40:37 pm BST

Hi

I have an HP Pavilion dv5 1080e Notebook. I tried to install Windows 7 Rc 1 yesterday on my laptop. After Windows installed, the laptop rebooted and stopped working.

When i press the power button, I get the black screen with the HP logo but nothing else happens. It just hangs. Seems like my Bios is not booting.

Can anyone help please. I did try the steps which Shantyhag suggested but still teh same problem, i could be doing something wrong or just doing it the wrong way.

Please help.

   
Reply to eddy

7

rahul, on Jun 9, 2009 11:25:24 am BST

Hey ,

dude this is due the win.img this file have several file which are used after installlation as drivers , application etc
if that file is corrupted then this problem occurs so install fresh copy of win 7

   
Reply to rahul

9

Jaguar, on Jun 18, 2009 10:08:43 pm BST
  • +1

Hiii... tried to install windows 7 RC1 on hp pavillion dv4 laptop.... but after the installation asked me to restart the computer stopped working... it wont boot and is stuck at the screen with HP invent LOGO. Any idea how to get this fixed? Thanks

   
Reply to Jaguar

8

zcforlife, on Jun 15, 2009 10:44:38 pm BST
  • +8

OMG dude i cant tell u enough for the fix i almost went to best buy to get it fixed now my laptop works perfectly Thank You so much PPL like you diserve the best

   
Reply to zcforlife

11

Happy, on Jul 30, 2009 3:41:02 pm BST
  • +1

Great .... it worked for me as well ....

   
Reply to Happy

17

Vraja Renu, on Oct 3, 2009 8:40:06 am BST

Thank you very much for your advice which saved both my time, money and also consciousness.Since i got a gift from you so i also wish to give the best gift i can, please read it carefully for i am writing it just for your benefit. This human form of life is meant for self realization and not for searching after happiness of this world. Actual happiness lies in serving God whose part and parcel we are. i am practicing the process of Krsna Consciuosness since last 10 years and i feel a significant change in my consciousness. So as a friend i kinldly request and beg from you that please go to your nearest ISKCON centre (Inertnational society for Krsna Consciousness) at least once and experience the real joy of the soul in contact with Krsna(most special name of God meaning "all attractive one"). And i am sure that you would like to continue going there. Our basic practice involves chanting of the below mentioned 'Mahamantra' and studying "Bhagavad Gita As It Is" composed by His Divine Grace A.C.Bhaktivedanta Swami Prabhupada the founder of our society. Please do once go to nearest centre and if you wish to practice the process seriously then do it under proper guidance because spirituality doesn't work by one's own whims and fancies. And if you wish please keep in touch on above email ID.The mantra is written below, this process is an age old prescribed process for God realization and is very scientific not just based on some blind faith or centiments, i am not propogating some specific religion but i am just sharing with you what benefited me very much as your well wisher - Your well wisher, Vraja Renu

" HARE KRSNA HARE KRSNA KRSNA KRSNA HARE HARE/HARE RAMA HARE RAMA RAMA RAMA HARE HARE"

   
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10

matmccarry, on Jun 21, 2009 4:17:01 pm BST

Shantyhag,

Thanks very much ! it worked perfectly

   
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12

djinn, on Aug 5, 2009 1:14:06 pm BST

I have an issue, but I think with very different solution:

I had XP versions of all my drivers and after installing XP on my DV9000 (DV9428nr), I begun installing the drivers. Now I wont touch any update or driver that has bios written on it until its absolutely neccesary, but sadly my mind was not on it and I just clicked the first driver I found - BIOSFLASH. it begun installing, got to a point and BSODed my PC. The screen went off, and nothing ever came back on, blue lights on the keyboard, yes.. Backlight in the monitor, no.....

I took it to some guys who fix PC issues and was prepared to cough out a 100bucks to get it fixed - But didn't pay up cuz they couldn't fix it, not sure what they did do - Hope it didn't make things worse.

I think its a bios issue and I have an external floppy drive and one salvaged floppy on standby if the solution requires them. I've even tried the whole WIN-D or FN-D thing while starting up the PC, and the floppy read with the 268076 WinImage self extraction thing, and I got the F0.4.WPH file to replace the WPH file on the diskette. it read for some 15secs, didn't go off by itself, and my problem still remains

I've had this thing for almost 7months now. I really need help cuz I know its just about rewriting the bios but I don't know exactly what to do. I can't send it to be fixed by HP cuz I live in Ghana so I might as well buy a new laptop .

Please help, and if I need to Dl anything, please give me the exact links

thanx

   
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13

phil, on Sep 11, 2009 1:00:33 am BST

I have no idea what "fixed" the problem, but my neighbor came over with a dv5-1235dx having the same problem. He said he let his friend borrow his laptop but didn't give him the power cord. The battery went dead, so he gave it back to the owner. When the owner tried it, he started having the same problem as everyone else.

I tried pulling memory, the HD, the actual HD SATA cable, the system battery and the CMOS battery. I tried booting with and without the system battery, no luck. I was still stuck at the HP logo...

I finally yanked the wireless card (the only thing I hadn't removed) and tried a boot. For whatever reason, I decided to try hitting F10 (sometimes a bios setup button) and next thing I know, I'm being sent to the BIOS Setup screen! I went ahead and rest the bios to defaults, rebooted and it loaded successfully into windows.

So, like the other guy who "fixed it but doesn't know how", I am at the same loss... It's fixed but I have no idea why... My recommendation to anyone with this problem, is to keep trying to get the computer to at least boot to the bios. If you do actually get it to boot into windows, go to the HP website and look for a BIOS update which "crosses fingers" will keep this problem from happening again.

   
Reply to phil

14

djinn, on Sep 11, 2009 8:30:55 pm BST

Thanks for the reply. However, I don't think this will work. I KNOW what my problem is: The BIOS is only partially written sicne it BSODed when it was doing the BIOS flash (I used the application in Windows). So I don't think getting to BIOS will be possible @ all in my case. My main hope is to somehow rewrite my BIOS back - With precisely how to do it, tools, exact software, and perhaps even, DL site

   
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15

Kate_Win, on Sep 14, 2009 4:48:57 pm BST

IT IS MAIN BOARD PROBLEM, GET IT CHECKED I ALSO PASS BY THIS AND AFTER SUFFERING A LOT I FINNALY HAVE TO CHANGE MY MAIN BOARD, IT COST ME Rs.5000 TO REPLACE IT WITH NEW MOTHER BOARD,
LOOK WHAT HP EMPLOYEES ARE DOING IN INDIA, I CALL UP TO THE SERVICE CENTER THE CALL WAS RECEIVED BY SOME OF HP SERVICE CENTER EMPLOYEE AND SHE TRANSFERRED THE CALL TO TECHNICAL DEPARTMENT. I EXPLAIN MY PROBLEM TO HIM AND ACCORDING TO MY PROBLEM THE GUY REPLIED ME THAT MY MAIN BOARD HAS TO BE REPLACED. I ASK HIM WHAT IT WILL COST TO ME TO BUY NEW BOARD FOR MY HP DV2000 HE REPLIED 15ooo.00 INR. I WAS JUST SHOCKED TO KNOW THAT MY MAIN BOARD WILL COST 15000 INDIAN BUCKS...... I ASK HIM, IS THERE ANY OTHER WAY TO GET THE BOARD, HE EXCUSED AND END THE CALL,
AGAIN I CALLED TO THE SERVICE CENTER TO KNOW THAT IS, THERE ANY WAY TO GET IT REPAIRED THEY REFUSED ME. AFTER A LONG DISCUSSION I COME TO KNOW THAT IF I GIVE MY OLD MOTHER BOARD, THEY WILL SWAP IT FOR RS.8500.000 AND GIVE ONE MONTH WARRANTY, NOW I GET THE CLUE THAT COMPANY HAS SOME BLACK WHOLE PEOPLE WHO ARE READY TO HELP IN GETTING PRODUCT FROM BACK DOORS OF COMPANY OFFICE THIS SEEMS REALLY INTERESTING, NOW I MEET THAT GUY IN AND HE EXPLAINED ME WHOLE STORY HOW HE WILL SWAP THE MAIN BOARD FOR ME --- HE TOLD ME THAT HE WILL BRING BRAND NEW BOARD WITH SEALED FROM HP FOR ME AND HE WILL JUST TAKE MY MOTHER BOARD WITH HIM AND I ONLY HAVE TO PAY 8500 INDIAN BUCKS TO HIM, I BEGIN BARGING WITH HIM AND THE DEAL SET FOR RS 5000.00 INDIAN BUCKS AND THAT GUY GOT A BRAND NEW MAIN BOARD FOR ME !!!!! THAT IS WHAT ANY ONE WANT, HE TAKE MY DEFUSED MOTHERBOARD WITH HIM AND WHEN I ASK WHAT HE WILL DO WITH IT HE REPLY ME SMILING THAT HE WILL PUT IT AS DAMAGED PIECE AND COMPANY WILL GET IT REPLACED FOR NEW !!!!! :) HOW CLEVER AND SHARP EMPLOYEES ARE THERE IN HP SERVICE CENTERS. THEY ARE READY TO PROVIDE THINGS AT JUST 33% PRICE. I CAME TO KNOW THAT WHAT EVER I NEED NEW FOR MY DV2000 HE WILL REPLACE IT FOR ME JUST FOR FEW EXTRA BUCKS...... AWESOME DEALs. SO NEVER BUY ANYTHING FROM HP SERVICE CENTER THEY CHARGE YOU 70% HIGHER PRICE, MAKE SOME SETTINGS WITH EMPLOYEES AND GOT THE THINGS JUST FOR 30% PRICE.
ONE MORE GREAT THING ABOUT HP SERVICE CENTERS, WHAT THAT GUY TOLD ME ABOUT REPAIRING IS ALSO VERY HORRIBLE, OUR MAJOR LAPTOP CAME TO LOCAL EXPERTS FOR REPAIR AS HP EMPLOYEES ARE NOT AS EXPERTISE IN REPAIRING AND THEY JUST MAKE FOOL TO PUBLIC BY DOING THE THINGS IN SUCH WAYS............... WOOOOHoo HP....................KEEP IT UP MIND BLOWING EMPLOYEES NETWORK.... GREAT COMPANY WITH GREAT PEOPLE......

   
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16

djinn, on Sep 14, 2009 8:05:59 pm BST

Doubt that's it... It happened during the BIOS rewrite, not a problem with the hardware that caused it, it was faulty installation which left me with a half-written BIOS...

And sending to a service anything is out of the question for me - No funds and I live in Ghana, West Africa, No service closer than South Africa and that's out of my means.


thanks for the reply... I'm really looking for a DIY with writing the BIOS back and all CURRENT info neeeded to do it

thanx again

   
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