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Linksys Cisco Router but no internet?

Last answer on Oct 12, 2009 2:12:07 am BST tgallo, on Feb 27, 2009 3:14:01 pm GMT 
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Hello,
I recently brought a Linksys Cisco router and entered the disc that comes with it to set up my secured wired and wireless network. I have 2 laptops and an Xbox. When I try to connect the Xbox it works fine, connecting the other laptop in the bedroom also works fine but when I try to get internet on my laptop it says that I have limited connectivity and then it boots the person off the Xbox. I am not sure if I set it up correctly. Is there any way that I can just reset everything on my laptop and get back to the Factory Settings and then try and reinstall it? I have Windows Vista as an OS. I don't understand how the box says simple to install and I have been trying to figure this out for three days now! Frustrating as hell when you do not have computer networking experience and to be honest I didn't think you needed it if it was a simple plug and install.

Is it possible that I just need to change some settings on there? I can only connect my laptop as a wired device and the wireless is no hope. The laptop is brand new so I know it has nothing to do with that.

I tired calling Time Warner Cable and they were as much help as a chocolate kettle! All they tried to do was get me to get their wireless router!

Anways, if you need more information please let me know as I am beginning to wonder if it would be better just to throw my laptop out the window! Maybe a jolt to the system would get it working again!

I previously had a Linksys but it was an old model so I just brought a new one to upgrade it and to secure it and it wasn't secure before. Also, when I try and connect to the internet it seems to try and connect to Linksys and the name of my Network I set up so sometimes it says I am connected to two! Am I going insane here? Need help desperately!

Thanks!

Configuration: Windows XP
Internet Explorer 7.0


Oh and this configuration is not correct that you see as it's my work one. The one at home as I said it Windows Vista and Internet Explorer or Firefox.

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1

Scientist, on Mar 31, 2009 12:53:13 pm BST

Please call Linksys 800-326-7114. They come on within 3 minutes and your problems disappear. I tried three times. They have excellent customer service.

   
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2

Dimples, on Jul 14, 2009 1:20:32 am BST

Cisco support came on in three minutes, but they couldn't help me. You have to call Comcast, and they have to "configure" your Ethernet port. Wait a pain in the ass! I only have a laptop as my home computer, and it is connected with a USB port. The Linksys router doesn't support it.

   
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3

Kay101, on Oct 1, 2009 12:28:07 pm BST

Hey, i had the same problem and i fixed it myself by going to dis site, it guided me thru my whole steup http://www.microsoft.com/athome/moredone/wirelesssetup.mspx

For Linksys users only(type in this on ur address bar):
http://192.168.1.1

and it will ask for ur username and password. The factory username and password is:
Username:
admin
Password:
admin

Then u config it and it'll soon start working.

   
Reply to Kay101

4

 chuck, on Oct 12, 2009 2:12:07 am BST
  • +1

I had the same problem using a Linksys WMP54GS adapter. I have two other desktops using the same card with no problems. The most recent card came with version 1.5 and I am running version1.4 on the other two Win SP Pro desktop. I unistalled the driver and removed the card and then booted using the Linksys version 1.4 CD. The card is the same model and is a 1.1 verison. I installed the card and completed by key registration and secured the connection. Rebooted and now I can access the internet via IE. This is all after 3 hours of troubleshooting.

   
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