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Black screen after windows update

Last answer on Feb 27, 2009 2:30:28 pm GMT juanford, on Feb 25, 2009 4:44:40 pm GMT 
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Hello,
I have a Dell Vostro laptop & today I was connected to internet then working, a window asked me if i wanted to upload windows updates, I said "later". A while after, the updates started although I wanted to wait, all my programme shut down one after another, of course, then the screen went blank, windows updates steps 1 & 2 were successful, step 3 had a problem. A new window said there was an error & to read the errors report for details. My only option was to click on OK, so I did that - & got a blackscreen with an immobile cursor arrow. Turning it off didn't work for a long time, but finally it did turn off.

Now when I push on, I get the flash from the camera, wifi lights up & I hear some noise but that's it. F8 & F5 don't do anything. I can turn off the black screen but that's it.

HELP!
I have Vista.
Any suggestion? this is really annoying since I didn't actually DO anything!!!

Configuration: Mac OS X
Firefox 3.0.6

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1

bmw740i, on Feb 26, 2009 11:52:30 am GMT
  • +2

Hi,
try to boot in safe mode and then update your drivers.
this problem may be due to your video driver which needs to be updated.

Reply to bmw740i

2

 juanford, on Feb 27, 2009 2:30:28 pm GMT
  • +1

THANK YOU!
This worked, I am saved ;-))

And now I know what it means booting in safe mode -

Reply to juanford