KIES doesn't detect my Samsung mobile phone
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kikaplainwhite
Posts
3
Registration date
Saturday September 21, 2013
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Member
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September 28, 2013
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Sep 28, 2013 at 06:28 AM
Bridget. Posts 3816 Registration date Monday July 16, 2012 Status Contributor Last seen February 21, 2014 - Sep 28, 2013 at 08:29 AM
Bridget. Posts 3816 Registration date Monday July 16, 2012 Status Contributor Last seen February 21, 2014 - Sep 28, 2013 at 08:29 AM
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1 response
Bridget.
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3816
Registration date
Monday July 16, 2012
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Contributor
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February 21, 2014
6
Sep 28, 2013 at 08:29 AM
Sep 28, 2013 at 08:29 AM
Hello kikaplainwhite,
Yes, Kies supports GT-B3310.
http://www.samsung.com/uk/consumer/mobile-devices/mobile-phones/archives/GT-B3310JGACPW-support
Regarding the fact that your phone is not detected, this tip "How-to" of the Kioskea's database may be able to help you :
https://ccm.net/faq/11984-samsung-kies-samsung-phone-not-detected
If not, it is possible contacting the help center Samsung here : https://www.samsung.com/uk/support/contact/
Regards. Bridget.
Yes, Kies supports GT-B3310.
http://www.samsung.com/uk/consumer/mobile-devices/mobile-phones/archives/GT-B3310JGACPW-support
Regarding the fact that your phone is not detected, this tip "How-to" of the Kioskea's database may be able to help you :
https://ccm.net/faq/11984-samsung-kies-samsung-phone-not-detected
If not, it is possible contacting the help center Samsung here : https://www.samsung.com/uk/support/contact/
Regards. Bridget.
