Internet connected but browser's won't work? Any Help Plz!

Closed
Computernoob Posts 3 Registration date Monday August 5, 2013 Status Member Last seen August 8, 2013 - Aug 5, 2013 at 06:35 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 8, 2013 at 07:00 AM
So I went on the computer today and found out my web pages wouldn't load
After I went to go play game and I found out the game wouldn't let me go online
just offline.
I am Running Windows 7.

any help plz?

3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Aug 6, 2013 at 07:11 AM
Hi

Can you boot in safemode with networking and get online?
3
Computernoob Posts 3 Registration date Monday August 5, 2013 Status Member Last seen August 8, 2013
Aug 7, 2013 at 06:22 PM
Hi

Let me Try
0
Computernoob Posts 3 Registration date Monday August 5, 2013 Status Member Last seen August 8, 2013
Aug 8, 2013 at 12:23 AM
Nope
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Aug 8, 2013 at 07:00 AM
We will try this:

1. Download this Rogue Killer, preferably from another computer but don't run it yet:

https://www.adlice.com/roguekiller/

2. Transfer Rogue Killer on a pen drive or flash drive.

3. Connect the pen drive.

4. Restart you machine in safe mode and choose safe mode with command prompt.

5. Type the letter of the volume of your pendrive, ie E:/>

(could be another letter)

6. you should see the files on your pendrive.

7. Type roguekiller and press enter the programme should open

8. Click on scan, once the scan is finished, click on delete

9. Close Roguekiller and type shutdown /r and press enter and click ok

10. Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

11. Download the following Adwcleaner created by Xplode

https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/

Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
0