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Dell inspiron 1525 over heats & shuts down?

Last answer on Nov 21, 2009 7:58:24 pm GMT black.pearl, on Feb 22, 2009 2:59:20 pm GMT 
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Hello,

I am having a problem with my dell inspiron 1525. It is under one year old, but I noticed that this laptop will shut down while I am using it. last night this happened again, and it seemed to be over-heating. Nothing was blocking the air vent as I was working on the kitchen counter. I noticed very hot air coming from the vent at the back. So I unpluged it and left it over-night. This morning it seemed to be working fine, but i am very concerned as this keeps on happening.
The other thing is, this was bought in the US and I am now using it in the UK which uses a different voltage, however I am using a dell original charger/power cable, (bought from dell) which should covert the current going to the laptop.
Lastly, this computer likes to restart when I've selected to shut down.
Any ideas would be a great hep, thank you.
I have windows vista basic.

Configuration: Windows Vista
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1

Liz, on Feb 24, 2009 6:13:04 pm GMT
  • +7

I'd be intrigued to find out the answer to this as well, as mine does exactly the same thing! Has done it 3 times today whilst working on a study desk, nothing is blocking the fan whatsoever. Air by it is hot and underneath is hot, but why is it overheating?

Reply to Liz

2

zhead, on Feb 28, 2009 9:39:03 pm GMT
  • +3

Hi ppl,

I am gettin exactly the same thing happening to me and i have just recievd my dell inspiron after dell took it to fix its joint (i bcame loose and eventualy broke) anyway, my laptop now shudts after evry 5 mins and i wait for it to cool and switch on!!

im callin them again, i hope its just the battery or charger that needs changing.

ps. i bought mines from canda and also have that thing that changes the plug from 2 to 3!

helpp

Reply to zhead

10

beliveau_lgal, on May 8, 2009 2:29:02 pm BST

Im having the exact same problem. My dell inspiron 1525 will just keep shutting off at random times and its getting quite frustrating. Im using a regular power outlet for this computer and i make sure that the vent isn't covered but nothing seems to work. My computer also will restart when i tell it to shut down but that might just be a problem with windows vista

Reply to beliveau_lgal

18

shreeks, on Jun 9, 2009 6:51:15 pm BST
  • +5

My laptop is 10 months old. my inspiron lap top is getting over heat and my hands also getting sweet becos of the heat wat to do plz help me

Reply to shreeks

15

bob, on May 22, 2009 10:23:36 am BST

What the mayo burgers brand-new charger and poof! it stops working along with my laptop pc randomly turning off....Its a INSPIRON | 1501

Reply to bob

40

tetisheri, on Aug 26, 2009 4:00:23 am BST
  • +4

Obviously I had the same problem with my Inspiron 1525, it was shutting down on the most random occasions (hot or not, while I was working or while it was idle and so on...). Now I think it is fine because I have tested it (even left it on the couch running for one night) and it doesn't shut down like that anymore. What I did is that first I updated my version of BIOS, it seems they had developed this update especially to prevent crashes, blue screens and computer freezing. I also checked the error log (hit Start and type "Problem Reports and Solutions" in the search box), clicked on "See problems to check" and then checked for solutions for all Windows errors to see why my system was crashing. In my case it was the ethernet controller so I went and got the latest update on that one too. So updates for BIOS and the ethernet controller worked in my case...(so far!) I hope this helps

Reply to tetisheri

3

loonylovegood, on Mar 14, 2009 2:41:25 pm GMT

The same thing is happening to me..and i need my laptop....argh..it's shut down 3 times already... :(

Reply to loonylovegood

4

Andreas, on Mar 29, 2009 3:18:40 pm BST
  • +19

I had the same problem, but after removing dust from the inside it works just fine. Although the fan was working it prevented cooling. I recommend trying that first, there's a manual at the dell-page how to open it, and it really needs just a screwdriver...

here's how to do it:

http://support.dell.com/support/edocs/systems/ins1525/en/SM/­cpucool.htm#wp1179839

Reply to Andreas

5

Loonylovegood, on Mar 29, 2009 7:40:25 pm BST
  • +2

Thanks adnreas...My computer had totaly knocked out, and there was no response from it so i rang up dell and ordered a new hardrive and it's fine..although i didn't get a chance to back up my previous work so i was sad about that... :(

Reply to Loonylovegood

34

Fred, on Aug 9, 2009 8:03:03 pm BST
  • +1

Andreas is right - any Inspiron 1525 owner experiencing this problem should try following the instructions on that page. It's dead easy to do. You need to unscrew the panel on the bottom of the Inspiron and then unscrew the cooling assembly and take it out completely and have a look at the little silver radiator box at the end of the thick copper wire. I've only had my laptop about 18 months and I've always kept it on a desk, but the radiator's already got clogged up with dust. I'm pretty sure this is what's been causing my overheating problem. Just blow the dust out and pop the assembly back in.

Reply to Fred

46

paul, on Oct 10, 2009 1:01:20 am BST

Hello friend all laptops are the same the heat sink clogges up with dust and the on the inside the only way to resolve this is to open the laptop up and remove the thick block of dust it will be hidden between the fan and the heat sink . opening laptops are easy but be carefull not to snap or damage the ribbon connections

Reply to paul

41

Arvind, on Sep 6, 2009 8:22:03 pm BST
  • +1

Hi Andreas,

I purchased Dell Inspiron 1525 from Germany and started having the same problem after 1 year of my purchase. Your soulution worked well after cleaning air filter.

Thanks a lot. .

Reply to Arvind

6

Amanda, on Apr 27, 2009 8:00:54 pm BST

I also have a Dell Inspiron and it always overheats and shuts down. I have had it for under a year also and the charger just recently stopped working altogether.

Reply to Amanda

7

loonylovegood, on Apr 27, 2009 10:12:07 pm BST
  • +1

I suggest you follow Andreas instructions, i just did it like a minute ago and did not find much but a bit of dust clogging up "that bit"....so just try that..or other wise be careful not to use the laptop on your bed, couch etc... as that's how mines messed up..and also presuming your laptop is under a years old then you should still have a warranty and can order a new hardrive like I did..also yesterday i ordered a belkin laptop cooling pad..which basically cools down the laptop so it doesn't over heat and shut down like ours does..here's a link..
http://search.dell.co.uk/... , although i ordered mines from Amazon...a lot cheaper!!
Hope some of this info helps
Loonylovegood :D

Reply to loonylovegood

8

rahmenxnoodles69, on Apr 27, 2009 10:35:35 pm BST

Mine is about 5 months old and it hasn't actually done that shut down thing yet but it gets INCREDIBLY hot unless it's on a flat, hard surface like a counter and now it's starting to get hot even in that situation. I hope it does break though, it'd give me an excuse to buy a much better laptop haha. DO NOT BUY AN INSPIRON 1525 ! ! !

Reply to rahmenxnoodles69

9

loonylovegood, on Apr 28, 2009 3:37:48 pm BST
  • +2

I suppose the overheating is a major problem with 1525's from what I've noticed..but also it can be sorted because yesterday i followed Andreas instructions however I did not remove the long brown "thingymagic"...i only removed the dust from the side..however today I removed the five screws around the side of the "thingymagic" and there was a BIG dust bunny clogging up the fan.. and now I can feel a lot of more air coming up the back and the performance has increased slightly..but also another problem I have with my 1525 is that the screen is really loose and wobbly..which in all honesty is not my fault..lol..i just never really bothered about it until my friend noticed it..so before my warranty this May runs out I will get it quickly fixed..(but it takes 7 days and so that means for 7 days I'll be without my laptop..which is inconvenient..I think they should make it like a car insurance thing where they have a replacement lol..

Reply to loonylovegood

11

jane4doe, on May 9, 2009 4:52:17 pm BST

Hey,... i'm in exactly the same situation as you... bought my inspiron 1525 from the US and now i'm studying abroad in the uk for the year (i got the laptop in august 08) and it overheats and shuts down.

Here's the thing. My previous laptop (shitty Toshiba Satellite did the same thing only worse so I had to have the fans replaced) so I knew no to use it in bed/on the couch etc. It was always on my desk. Sooo... with all this previous knowledge... i decided about 3 months ago when it last shut down that I would stick something under it, in the back, so that air could pass between it and the desk. And that seemed to work perfectly until today, when it overheated and shut down WHILE elevated on the book thing. I'm so exasperated. What does it take, or how much does it cost to get a laptop that doesn't have this problem?? At this point i'll pay anything I only got this one because I thought it was going to be loads better than my old Toshiba.

Oh and don't you think the mouse pad is a bit weird? after a while of researching a paper online, say, my finger gets kinda sore from dragging over it. This never happened before w/ my old one. Is it just me or is this odd?

Reply to jane4doe

13

loonylovegood, on May 10, 2009 9:59:04 am BST

Hey...well seeing as you know not to keep the fan blocked the only thing i can advise you is to follow Andreas instructions http://support.dell.com/support/edocs/systems/ins1525/en/SM/­cpucool.htm#wp1179839
and try to see if there is dust inside clogging the fan. Also i believe if you were to report this problem to dell and say that a numerous amount of people have had the same occurring problem they may just replace it..you'll just have to try your luck...
and about the mouse pad issue, as far as i know my inspiron 1525 doesn't have that problem, although i googled it and a few things came up, but as i wasn't sure of your exact problem i didn't know which one to look at, so help yourself :D
http://www.google.co.uk/...

Reply to loonylovegood

12

redsoxrichie, on May 9, 2009 5:09:24 pm BST

I have had a Dell 1525 Inspiron for about 6 months now, it has had a problem overheating and shutting down and the fan does not cut in to cool it down. So i called Dell; they took it away the first time and it had a new motherboard, but still it overheated, then an engineer came to replace the motherboard and fan/heat sink assembly, still it overheated. So next time they took it back and replaced the motherboard and fan/heat sink assembly. Now it worked for maybe 2 days and then started overheating AGAIN.
What do you have to do for them to replace the laptop?????
Unbelievable...

Reply to redsoxrichie

14

loonylovegood, on May 10, 2009 10:03:28 am BST

Again, just try out the things that have been said before, and if the problem is still not solved you need to put on your angry dissatisfied customer voice and ring up Dell and tell them:
- how unhappy you are
-numerous people are having this problem
-replacing the motherboard has not solved nothing
it's very inconvenient and you're losing all your work as your not backing it(even if you are, just cheese your way around!)

Reply to loonylovegood

42

Cixtian, on Sep 25, 2009 1:34:57 pm BST

Hey All...

I've been having this problem snce month 1. I've tried everything, and the problem persists. Here's a list of things I've noticed about the problem. Many of these may be just my machine, so bare with e.

1. It SHUTS DOWN... it's not crashing, it's just shutting down, as made appearent by the fact thing it never offers a disk check or safe mode when you start it bact up. It -looks- like a crash (Suddenly powers gone), but I don't think it is.

2. It may not be as random as it may seem. It happens for me when I'm doing anything moderately process intensive, such as running certain games, and applications. Happens while playing WOW, while burning DVD's, even while running a windows slide show. Happens quite often when streaming video (Not so much with music), and has happend while vid's through media player. Oddly enough, I don't think it's ever done so while running Photoshop.

3. I initiall suspected an overheating problem (Which was a problem with another laptop had) so I purchased an external usb cooling pad (Fans and a usb hub in one), and it does wonders for the Acer (My old laptop) but nothing changes when I run it on my dell.

4. I've installed a second OS on the system (Dual boot), and expereinced the same problem while installing an MMOG. HOWEVER in ubuntu (The Linux OS I installed) the shutdown is much more apearent. It slips into shutdown mode, with the nice umbuntu screen as it's nice to the machine as it puts it to sleep. The weirdness however, is that the 3rd time it did -this-, it killed my boot loader.


This is a very intriguing problem, and I'd be inerested to see what different methods of trouble shooting turn up. For example, I'm wondering if blowing out the dell install of windows and installing from scratch will do. Also, what happens if you install a whole new hard drive. Mine is the core2 Duo 2ghz processor which is an upgrade I insisted on when I purchased it. Is this the same as any others experiencing this problem?

Reply to Cixtian

43

arvind, on Sep 26, 2009 10:24:10 pm BST

Try this link and follow. I did this and problem got solved. .
http://support.dell.com/support/edocs/systems/ins1525/en/SM/­cpucool.htm#wp1179839

Reply to arvind

16

broganjd, on May 29, 2009 4:07:39 am BST

We took Andreas advice and it worked like a charm for us! Thanks!

Reply to broganjd

17

Cincity, on Jun 8, 2009 1:39:26 pm BST

I have the dell inspiron 1525, Honestly i treat it like a desktop, I have had it for a little under a year, I leave it on for days at a time, I do have a cooling pad for it, along with the everest program to check out its stats when i feel something isnt working properly. Just yesterday it shut off from overheating for the first time, i took the entire laptop apart and found a giant clump of dust stuck in the fan. Needles to say when i put it back together it worked better then before and has been on for about 18 hours straight again. Knock on wood, the dell inspiron 1525 in my mind is a tank, a tank in a plastic frame..but i have dropped mine, fried the optical drive, burnt the right rear USB's up, and completely dissected it more then once, yet it still keeps running. But my advice to keep it from shutting down from overheating...Try to take it apart and remove the fan and clean it (dust can get trapped in hard to reach spots causing resistance or failure of the fan) Or you were just unlucky enough to get one that runs hot, so check out the web for a more powerful fan.

Reply to Cincity

19

deejdj88, on Jun 21, 2009 1:29:00 am BST

My laptop is doing the samething keeps over heating and shutting down, because my warranty is 2 months over the 1 year they wont do anything about it... I talked to a guy at best buy he said that some dell batteries had exploded because they over heated... he said they had recalls on some of them, but i looked, and I didnt see a recall on the 1525, but it makes me mad because I will be doing something and it just shuts down... and nothing is blocking the ari vents... its actually on a wooden table tray... argh!!!!

Reply to deejdj88

20

loonylovegood, on Jun 21, 2009 8:20:54 am BST

Well usually what I've noticed is when you're laptop keeps shutting down, that means one of your laptop parts has been damaged, and my guess is the hard drive..as when mines kept on shutting down i ordered a new hard rive and it worked fine when i installed the new hard rive..although like i stated previously in one of my posts, i wasn't able to save my work, so if you can keep your laptop turned ON for long enough to back up your work then please do...it was a bitch trying to get bits and bobs of my school work from college, my desktop etc...

Reply to loonylovegood

21

working student, on Jun 22, 2009 3:50:31 am BST

Took that thing apart and all i can say was WOW!!! a big clump of dust.. thx 2 the advice this thing runs great i got a cooling fan thing just incase now i can get back 2 my homework with out savein it every word i type..

Reply to working student

22

Kitty, on Jun 23, 2009 4:27:36 am BST

I have the 1721 and it just died tonight and I'm FREAKING out!

I did use it on the bed often, then got a board under it when it started getting REALLY hot! But tonight it starts to turn on, then shuts off. I don't know if it's dead or not. It hasn't been dropped or anything and it's almost 2 years old.

I'd love an excuse to get a new one but this is my 2nd dell laptop that has died on me.

I tried taking all the screws out but only 2 compartments opened and they weren't the fan area. Not sure what else to do, been searching online. Warranty is up too.

Any suggestions?? Thanks in advance!

Reply to Kitty

23

cmills, on Jun 23, 2009 5:55:16 am BST

Im also having the exact same problem. never had the issue unti about 6-8months into owning it. randomly shuts down, sometimes restarts. also restarts sometimes when i select shutdown, and sometimes, usually i think after it ran out of battery life, ill plug the outlet into the wall and it will turn on my laptop. i dont know if thats spposed to do that( i highly doubt it), but its extremely frustrating. i thought i was losing my mind one day. ill try the dust thing now. btw, it seems to happen less often when im on power saver mode. when i bought this PoS 1525, the left side of the speaker is sticking up a little, and the one day i almost took it apart to to check for dust(with no clue what i was doing) i put the screw driver in a few of the bottom screws, THEY WERENT EVEN TIGHTENED. NEVER BUY A DELL EVER AGAIN PPL!

Reply to cmills

24

jb8ker41, on Jun 23, 2009 12:40:17 pm BST

My husband took the back off of mine as someone else has suggusted and blew the little bit of dust out( hardly nothing) and we will see if that works, but it is frustrating.... my warranty was 2 months over and dell wont do anything about it... they suck!!!

Reply to jb8ker41

25

jb8ker41, on Jun 23, 2009 12:45:39 pm BST

As I has replyed to Kitty My husband took the back off of mine as someone else has suggusted and blew the little bit of dust out( hardly nothing) and we will see if that works, but it is frustrating.... my warranty was 2 months over and dell wont do anything about it... they suck!!! this even happen when we keep it plugged into the wall just sitting there, we were told by a guy at best buy that some of dell desktop batteries had exploded, and were recalled, but I didnt find a recall on the inspiron 1525...

Reply to jb8ker41

26

jb8ker41, on Jun 23, 2009 12:50:41 pm BST

I mean the laptop batteries ( sorry)

Reply to jb8ker41

27

Stu, on Jun 28, 2009 4:30:51 am BST
  • +1

If your laptop is shutting down at random times, then replace: CPU, and CPU Heatsink. Make sure there is thermal grease between the cpu and heatsink.
Also check the fan, and make sure it is spinning. Checkout a program call Speedfan, I think there on version 4.38, you can have it adjust your fan speeds, and it works well.

Reply to Stu

28

sweetbiella, on Jul 3, 2009 11:16:21 pm BST

I've been having the same problem with my Inspiron 1525. I realized it was overheating and that was because I was putting my laptop on my bed, which is the wrong thing to do. Once I moved it out of my bed and put it on a flat surface (table) it stopped shutting down. I'm glad...cause I thought it was some other problem. So the rest of you with this problem...I would guess it's because you don't keep it on a flat surface!! BY THE WAY you should all try buying a laptop cooling pad it costs like $20- 25 in Amazon

Reply to sweetbiella

29

Mlle_KiKi, on Jul 9, 2009 4:09:45 am BST

So the same thing happened to my inspiron 1525; overheating, shutting off fo no reason. Finally, it woul not turn on at all. After much stress and annoyance from Dell they came out replaced the motherboard and the graphics card and now it works like a charm!! But it was quite ridiculous to get it fixed!

Reply to Mlle_KiKi

44

Sachinky, on Oct 6, 2009 10:36:56 pm BST

I had the same problem. I bought mine in the U.S. and have been in India for a few months now. It's about to go out of warranty. My laptop was overheating and then finally shut down and wouldn't power back on. I updated BIOS, cleaned the dust, and changed a battery inside. I also got a different generic Dell charger. It was fine for a week or so and then it started again. I usually take out the battery, unplug the charger, hold down the power button for 60 seconds and then plug the charger back in. The charging light comes back on, and if it feels cooperative, it powers back on fine and then works for several hours at a stretch. Other days, it barely gets to load Vista before it shuts down again. I am hesitant to switch it off, but if I keep it on overnight, it somehow dies in the night. Someone said it might be a short circuit on a faulty motherboard due to power supply. Any idea why that happens? Also, my date and time reverts back to the manufacturer's date/time. Any help will be much appreciated.

Reply to Sachinky