Battery not charging Dell laptop 1525
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cathyscoggins
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Registration date
Saturday June 29, 2013
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June 29, 2013
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Jun 29, 2013 at 07:25 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jun 30, 2013 at 06:07 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jun 30, 2013 at 06:07 AM
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1 response
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
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Member
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December 13, 2018
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Jun 30, 2013 at 06:07 AM
Jun 30, 2013 at 06:07 AM
Hi Cathy,
Try these steps and reply with results:
1. Disconnect all peripherals and confirm if system is working fine with AC Adapter only. If yes, follow next step.
2. Remove AC adapter, Battery and drain flea power. To drain flea power, press and hold the power button for 10-15 seconds and then re-connect the battery and AC Adapter. Charge the battery now and check. If not resolved, follow next step.
3. Check the AC Adapter status in the BIOS. If AC Adapter status shows Unknown/Not Detected, the problem might be with the AC Adapter and not the battery.
4. If the issue is not fixed by the above steps, try charging the battery with the notebook turned off.
5. Try swapping with a known good battery (If available). If known good battery works, the problem is with the battery and needs to be replaced.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
Try these steps and reply with results:
1. Disconnect all peripherals and confirm if system is working fine with AC Adapter only. If yes, follow next step.
2. Remove AC adapter, Battery and drain flea power. To drain flea power, press and hold the power button for 10-15 seconds and then re-connect the battery and AC Adapter. Charge the battery now and check. If not resolved, follow next step.
3. Check the AC Adapter status in the BIOS. If AC Adapter status shows Unknown/Not Detected, the problem might be with the AC Adapter and not the battery.
4. If the issue is not fixed by the above steps, try charging the battery with the notebook turned off.
5. Try swapping with a known good battery (If available). If known good battery works, the problem is with the battery and needs to be replaced.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
