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Stuck in a reboot loop

Last answer on Feb 16, 2009 11:33:51 am GMT Charles, on Feb 16, 2009 9:15:55 am GMT 
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Hello,

I have just installed a kaspersky antivirus and when I try to restart my laptop it goes up to the blue screen where it displays the welcome note afterwich it restarts again. My disk is not partitioned and I don't want to format the disk. I believe the machine is infected. Please kindly help with any idea on how I can go about with solving this problem.
Thanks.

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1

hotpurs, on Feb 16, 2009 9:37:26 am GMT

You just have to go on safe mode when your booting your system by pressing F8.

Then uninstall kapesky antivirus, install Nod32 its better

   
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2

 Charles, on Feb 16, 2009 11:33:51 am GMT

When I try loging on safe mode the same thing happens. I click the administrator account but it still cannot display the desktop. Please help me because I'm stuck. Thanks.

   
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