I have a virus that has taken over my administrator rights. I cannot access any of my programs...including my anti virus program. I've tried some of the things mentioned on this site but nothing has work so far. I am not a geek and know little about the computer. I have tried to run my cp in safe mode ( I'm in it now) and did the (%systemroot%\system32\restore\rstrui.exe) fix that someone mentioned but it said "access is denied". I get that alot.
Can someone help me please. I have all my kids pictures and vids on here. I don't want to totally restore the computer. I've tried system restore in regular and safe modes. Nothing doing.
I want to chuck this thing through the window! Help me Obi Wan, you're my only hope.