I can't install dell web cam central

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amitdazzlerf Posts 1 Registration date Sunday November 25, 2012 Status Member Last seen November 25, 2012 - Nov 25, 2012 at 05:28 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Nov 26, 2012 at 04:38 PM
Hello, please some one help me
i can't install dell web cam central on dell n4010
it is saying that
setup could not detect any dell webcam central on your system


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1 response

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Nov 26, 2012 at 04:38 PM
Hi amitdazzlerf,

Try the below mentioned steps and see if the issue is fixed:

1. If the Operating System has been recently Installed the drivers were not installed in the correct order. Check the below mentioned link for the correct order of drivers Installation:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&doclang=en&l=en&s=gen&cs=

2. Once the drivers are installed in the correct order and you are still not able to install the Webcam Central software. Try the steps in the below mentioned link:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266612

3. If you have tried all the steps in the above link and still the issue is not fixed, run a diagnostics on webcam. Use the link below to see the steps on how to run test on webcam:

http://en.community.dell.com/support-forums/laptop/w/laptop/3557.webcam-diagnostics.aspx

If the test fails replace webcam.

Do reply with results.
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