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HELP ME WITH THE SIMS 2 INSTALLATION

Last answer on Nov 21, 2009 11:06:11 pm GMT Taitanic119, on Feb 11, 2009 10:18:48 am GMT 
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I cant install the sims 2 in my pc tho i have the cd..it all goes ok..
first it comes to choose a lang then the code but then when its ready to install it just stops at 1%
and a box pops up...
saying *A PROBLEM OCCURRED WHEN TRYING TO TRANSFER THE FILE 'D:\SUPPORT\SV\?SMIG.TXT' FROM THE MEDIA*
DO YOU WANT TO RETRY TO COPY THE FILE , OR CANCEL THE INSTALLATION?

when i press RETRY the same box pops up!!
but i used to play this befor and it never happend...
Do You nw somthing about that ??? PLEASE HELP!!
Thanks..!

Configuration: Windows Vista
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1

anonymous, on Feb 18, 2009 8:51:50 pm GMT
  • +13

Where do you find the code for it?

Reply to anonymous

2

em0303, on Feb 18, 2009 9:10:45 pm GMT
  • +7

On the back of the sheet inside the box

Reply to em0303

6

awesomeperson, on Apr 13, 2009 12:35:48 am BST
  • +17

I lost the sheet, i think someone threw it away. I have the disk, but i don't have a code to install it. What should I do, is there an alternate spot to find a code?

Reply to awesomeperson

10

adripadri5991, on Apr 17, 2009 3:52:18 am BST
  • +3

Hey no worries i've done this before it happens, i usually play the sims2 with a friends and we have found that a game can be loaded on a computer twice so if you have a friend that plays borrow theres...(or steal one from a store>>>>>>>>>>>>>>>lol) yeh i was kidding seriously dont do that. k e-mail me if you need more help i have plenty of good ideas.

Reply to adripadri5991

11

Taitanic119, on Apr 17, 2009 2:50:47 pm BST
  • +2

Thanks!
but i dnt tink i nw some1 tht has sims...do u nw another way??

Reply to Taitanic119

13

Angel, on Apr 20, 2009 3:24:26 am BST
  • +1

Hi, I have the same problem he has, but i don't have any friends on thesims.com can you help me?

Reply to Angel

14

Taitanic119, on Apr 20, 2009 11:47:04 am BST
  • +1

I wish i could help ...but i didnt solve the problem myself yet lol
OMG I MISS PLAYING SIMS!!
and i did everything tht some people told me to ..but it didnt work ugh or maybe i did it the wrong way..!

Reply to Taitanic119

19

dee, on May 29, 2009 10:08:47 pm BST

Plz help im having same problem

Reply to dee

20

baby-girl2322, on Jun 13, 2009 2:14:23 am BST
  • +23

Hey, my friend lost her code... and we dont know anyone else who would have one... could you spair one for us? please:)

Reply to baby-girl2322

31

ROCKERGRL 12345, on Jul 5, 2009 10:30:05 pm BST
  • +2

I heard u had sum really great ideas and i really need help im trying 2 install sims 2 teen style stuff and stupidly threw away the for the DOUBLE DELUXE ADDITION at sum point im trying to install it again and i NEED the code HELP
ur friend
DESPERATE!!!

Reply to ROCKERGRL 12345

45

Shelly, on Sep 20, 2009 2:30:41 pm BST

Well i have the same problem and still havent fixed it but umm i think you can ask a friend for their code OOOR you can go bak to the store report the problem you had and thy can fix it , i did it in here beforee .

ENJ0Y HOPED I HELPPED

if anythingg , PLEASE D0NT HESITATE TO ASK :) BYE

Reply to Shelly

56

Sarah, on Oct 18, 2009 7:30:14 pm BST

Hey, I can't find my packet that has my code to Download the Sims 2 Seasons for PC. And I don't know anyone else that plays it. Any advice on how to get one (besides buying a new game please!)?

Reply to Sarah

36

DAV, on Jul 18, 2009 8:14:21 pm BST
  • +1

I have the game but not the paper that came with it because it was given to me used.
i tried to find the installation code but i look at the bottom left hand corner of the back of the box and i can't find it. yeah call me stupid, but my niece did it for me last time so i'm lost. can you please help me?

Reply to DAV

60

Emily, on Nov 13, 2009 5:42:19 pm GMT

I lost my manual and i dont know how to re downlaod it, it got taken off my computer i need help

Reply to Emily

61

 Emily, on Nov 13, 2009 5:42:19 pm GMT

I lost my manual and i dont know how to re downlaod it, it got taken off my computer i need help

Reply to Emily

37

confusedinstaller, on Jul 21, 2009 1:04:22 pm BST
  • +1

Hi ive just brought a new game sims 2 univercity and sims 2 Bon Voyage but when i put the disk in it says this is a unknown softwear do u want 2 continue...
i press yes carry on anyway
but then it says that i have 2 install sims 2 what does this mean and what can i do???????


thanks email back plz
confusedinstaller xx

ps... the games were preowned.

Reply to confusedinstaller

41

SimssssHelp, on Aug 10, 2009 6:11:57 pm BST

You need to buy the sims 2 original game before downloading expansion packs (university etc) As expansions are only add ons to the original game (:


x x x

Hope this helped; x

Reply to SimssssHelp

46

Jill, on Sep 21, 2009 8:36:08 am BST

Well i will tell you why!

first of all do u have the sims 1 & 2 original ?? if you don't that is your problem amigo !!!!!!!
you see..if you look very carefully at the bottom left of the case near "system requirements" but a bit lower or in that area
or some times on the front in small print ..or may be there are none !
well now all u REALLY need is sims 1 and sims 2 original




HOPE this helps


by the way i am 10


*luv jill*

Reply to Jill

49

taylor, on Sep 27, 2009 4:19:41 am BST

Welllll. dat doesnt make no sense...srrry. but i need help installing da game. i dont no how 2 do it. my dad does but he's neva gottn round 2 it. so i want 2 do it myself. my dad installed it on a different computer, but we dont hav da computa no more. so can u plz help! i need help on:
DO I NEED TO INSTALL IT AGAIN ON DIS COMPUTER?
DO U NEED A DVD-ROM?
HOW TO INSTALL THE SIMS 2 DOUBLE DELUXE
thnx! hope u can help!
=DD

Reply to taylor

54

janja, on Oct 11, 2009 4:50:32 pm BST

I have the same problem when iu put 4 th cd it said that one file cant be found or something like that and i said retry or cancel so what can i do?

Reply to janja

59

Aniruddha, on Oct 31, 2009 6:01:55 pm GMT

There are no autorun files or folders in my the sims apartment dvd if u have any solution or dos folders then email me plz

Reply to Aniruddha

23

nizzzzz, on Jun 20, 2009 8:22:15 pm BST
  • +3

You go to the start button.
then, press run...
type in regedit
press the little plus sign before HKEY_LOCAL_MACHINE
then press the plus before Software
press the plus before ea games or electronic arts
press the sims (wutevr u have)
finally press ergc.
on the very right u should see the code u put in to install the game.


HOPE THIS HELPS!!!!
-niz

Reply to nizzzzz

52

taylor, on Sep 28, 2009 12:16:38 am BST
  • +1

It helps! but da thing is is dat, ummmm....i cant find da EA games or da electronic arts. wer is it? i lookd under software but i cant find it! plzz help me!

Reply to taylor

44

rho, on Aug 31, 2009 2:49:49 am BST
  • +1

Ok then how do i get the code if my friend that let me broww it lost her manual.

Reply to rho

38

Nyeshiaa, on Aug 8, 2009 10:15:14 pm BST
  • +1

Hi.
Ughh.
Yeah i have TheSims2 and i CANT find the code.
What sheet .
Is it on the manual??

Reply to Nyeshiaa

42

Lala, on Aug 10, 2009 6:15:06 pm BST
  • +1

You open the case and then you will see a gray booklet... look on the back of the booklet you will see these weird leters && Numbers on top of the back of the booklet.. Thats the

Reply to Lala

51

HEATHER, on Sep 27, 2009 9:30:29 pm BST

What if you lost the gray booklet??

Reply to HEATHER

9

siehfoish, on Apr 15, 2009 7:51:32 pm BST
  • +1

On the back of the leflet

Reply to siehfoish

43

Danielle, on Aug 11, 2009 5:51:09 pm BST

To find the code if its the number you are looking for look in the back of both booklets that came with the sims or go on to the internet and type in in what you want and click on some websites and the number will come up

Reply to Danielle

3

Izzie, on Mar 10, 2009 1:52:07 am GMT
  • +10

I had a similar problem just now, my installation stops at 1%!! So i tried to install it manually: by copying ALL the files in my SIMS 2 DVD-rom TO my Hard drive. Another problem shows up: I cant transfer the file to my hard drive due to a corruption of the file. So I went about checking the untransferabble file in the DVD-rom (by right click on the DVD and choose Explore), and i found out the file (which is en-us_eahelp under the directory: E:\Support\en-us\) has 0bytes.

I eject the SIMS 2 DVD from my current laptop (it has a windows vista home premium btw) and insert it to my Windows XP old laptop. This time i gnore the auto-run setup, cancel it, and proceed into checking the insides of my DVD-ROM (by right-clicking and choose the Explore button), i went into the directory: E:\Support\en-us, and i found out the en-us_eahelp file now has a 496kb (instead of 0bytes in my windows vista laptop).

What i do then is copy ALL the files in my DVD-rom and paste it all to my PENDRIVE (note: amount of files to transfer is a total of 2+GB), now i transfer it all to my pendrive with no pop ups showing.

I remove my pendrive and proceed to insert it to my other WINDOWS VISTA laptop, transfer all that into my hard drive (anywhere will do: u might want to make a new folder and maybe rename it to SIMS2 DVD), and now no pop ups are showing! In the folder SIMS2 DVD, there is an application call 'setup'. Double click that n proceed installation as normal. It works that way for me. And after installation is complete, you can delete the SIMS2 DVD folder.

Hope that helps. >.<

PS: im not that tech savvy, i solve this problem by trial and error! So im happy that i solved it myself XD! and if theres any futher problems, i apologize in advance cause i cant go on any further than this.

Reply to Izzie

4

alanna, on Apr 8, 2009 4:35:25 pm BST

The exact same thing happend to me except it was with the sims 2 mansion and garden stuff. i cant figure out how to fix it . the pop up keeps coming up when i click retry . if any one can help please do ! it hasnt happend to any of my other sims disks before that i have on my laptop.

Reply to alanna

7

taylorswift223, on Apr 14, 2009 10:26:59 pm BST

My computer wont let me install it so how do I do it,Plz help me some1.I dont no wat 2 do.

Reply to taylorswift223

8

Alanna x, on Apr 14, 2009 11:33:30 pm BST

im not sure :S maybe you dont have enough free memory on your computer :S

Reply to Alanna x

12

emma, on Apr 17, 2009 6:17:33 pm BST

Hi i am emma ,

i am really really good with computers and i had same problem ,
i think it maybe because you already hve another game running ,that can slow things down
or it could just be your internet. If you are workng on a laptop that could cause the problem aswell if it is none of those above i would advice you to ask the man/woman in the shop and see what they say because it could alsobe the wrong disc. hope my advice helped bye.

Reply to emma

15

Amber D, on May 6, 2009 4:32:27 pm BST
  • +2

If you no longer have the code, contact EA games and explain to them that you lost it. They should give you the code, my sister had to do this and she had no problem getting a code from EA games. Hope i helped!!

Reply to Amber D

39

kk, on Aug 9, 2009 8:04:05 pm BST

How do i contact them? is there a web pg where i can message them?

Reply to kk

16

Britt Britt, on May 8, 2009 2:49:00 am BST
  • +2

Ok i have a problem with the sims 2 double deluxe!!!!!!!!!!!!!!!!!!!!!! when i put the disk in ABSOLUTELY NOTHING
HAPPENS!!!!!!!!!!!! whenever i put in any other disk it works but i got the disk i tried it and it didn't work then i returned it but they didn't have any others in stock so a couple days later i went to a different store and got a new one! and it still didn't work!!!!!!!!!!!!!!!!!!!!! and i still cant get it to work and i need help!!!!!!!!!!!!!!!!!!!

Reply to Britt Britt

22

person, on Jun 16, 2009 7:03:01 pm BST
  • +1

If youve lost your code you can just phone up the EA thing on 08702413231 and ask them for another code but i think you can only get a new code once and i dont think you can ask someone else for their code because its an individual code for that cd

Reply to person

40

kk, on Aug 9, 2009 8:34:03 pm BST

Ok, the number thing you did, ya, thats for sprint. how is that supose to help me?

Reply to kk

25

Kat, on Jun 28, 2009 9:27:44 am BST

Hey, this happened to me and it sounds stupid but all you have to do is clean the disc!
Dad cleaned the disc and now all of them work.
Maybe that will help?

Reply to Kat

26

Recluse911, on Jun 28, 2009 10:31:09 pm BST
  • +1

I have the same problem except mine stops at 68%!!! WHAT MUST I DO TO RESTORE MY SIMS!!! I MISS SIMS!!!!!:(

Reply to Recluse911

30

Mc Lovin, on Jul 5, 2009 6:40:17 pm BST

Same Thing Is Happning To Me But i Lost My Serial Code So i Think That It Has Something To do with That The Last time That i Played That Game It Uploaded Grand But i Had My Own Code ?

Reply to Mc Lovin

33

sweetnsmartgurl, on Jul 8, 2009 2:06:15 pm BST

Just explore d disc then explore n explore n explore, u will get d code....i miss playing sims too!

Reply to sweetnsmartgurl

34

ieea, on Jul 10, 2009 9:59:48 am BST

It is beacuse you have already used the serail code once, and you can not use it again, with all newer games.

Reply to ieea