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My cd/dvd drive is missing

Last answer on Nov 10, 2009 2:16:31 pm GMT Zar Zar, on Feb 10, 2009 6:51:54 pm GMT 
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Hello,

I recently uninstalled I tunes from my PC laptop (IBM ThinkPad on windows XP). After I uninstalled I tunes I defragged and cleaned out my computer. Now I have no cd/dvd drive under- my computer nor can i play a cd or dvd. I have tried going to my control panel, the system, then hardware, then device manager. on DVD/CD-ROM there was the icon that looks like a cd drive. There's a yellow question mark it means the driver is missing. right click and click update driver and follow the instructions, and enable internet search..... This didn’t work for me. It said that the wizard could not find a better match for my hardware then the software I currently installed. ?? I’m not that computer savey. I just got laid off so I’m trying to figure this out without a visit to the repair shop.

Configuration: Windows XP
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1

cathy, on Feb 10, 2009 7:09:20 pm GMT

Hi, You might need to reinstall the drive. In device manager, right click on the DVD drive and click delete. Then in Control Panel go to Add Hardware. Windows should find and reinstall the drive for you.

   
Reply to cathy

2

Zar Zar, on Feb 11, 2009 9:15:35 pm GMT
  • +4

I just attempted deleting and re-installing the drive, unfortunantly the drive widows pulled up still has the yellow question mark next to it and is not under my computer.

   
Reply to Zar Zar

3

cheecho, on Feb 12, 2009 2:32:54 am GMT

Re-install it and re-format it

   
Reply to cheecho

4

ncilm, on Jun 10, 2009 5:35:25 pm BST
  • +3

Wow...i just had the same thing happen to my dads computer. someone gave him a new computer so i was cleaning it up for him (uninstalling all the bs that was on it, including itunes) and after i uninstalled itunes, the same exact thing happened! now im stumped...

   
Reply to ncilm

5

shan, on Aug 9, 2009 7:38:32 pm BST
  • +6

I have the same problem except on vista hp laptop
my disc drive is from toshiba (tsst corp)
and instead of it having a yellow question sign in dev. manager
i have a yellow caution symbol type thing
and tuneup utilities is the program that recognized that the device wasn't working properly
i tried the update driver trick
but it didn't work
oh and there is also a new iscsi device that was never there before and it has the same yellow caution symbol as well, maybe it's a virus...?

   
Reply to shan

6

V_R_NT_GR8, on Aug 13, 2009 6:01:20 am BST
  • +1

Me too! Although i had a little colour problem its that i have a red question mark in the my computer and there is no dvd ram drive in the device manager my dvd drive is not opening closing an even the lights are off (the small flicker light) please help me before the repair man gives up

   
Reply to V_R_NT_GR8

7

ted s, on Aug 20, 2009 9:19:13 pm BST

My notebook could not find the DVD/CD drive.

I fixed it myself, and here is how:

1. I noticed that when I pressed the open button on the dvd drive tray with the power on, it would not open.

2. If the tray does not open, it means the drive is NOT getting any power.

3. I removed the power and battery and unscrewed the mounting screw on the back that holds
the drive in the laptop.

4. I pulled out the drive and saw that the bracket on the end of the drive was bent! This meant that the
drive wasn't seated reliably in the power socket.

5. I straightened the bracket and reinstalled the drive.

6. It now works perfectly.

Ted Shapin

   
Reply to ted s

10

 the-drive-of-ur-life, on Nov 10, 2009 2:16:31 pm GMT

Hi guys, don't listen to ted s...HE'S FULL OF BULL SHIT!. PC'S PARTICUALY LAPTOP'S REALLY DON'T HAVE BIG PIECES OF METAL TO GET BENT IN THE FIRST PLACE. ITS A FCUKIN PC. NOT A CAR ENGINE.
AS FOR HIM BEING ABLE TO OPEN ONE UP AND REPAIR IT!??? WTF. HE WEARS BIG THICK GLASSES FOR A START AND SITS SLAPPIN THE SHIT OUTTA HIS MONKEY ALL DAY. SO HE AINT GOT TIIME TO BEING SHIT LIKE THAT!,.

   
Reply to the-drive-of-ur-life

8

Adrian, on Sep 8, 2009 12:50:20 am BST
  • +1

I had searched solutions from internet, most of them are only free to diagnose the problems but not to cure it without paying. Finally I got to microsoft website for troubleshooting. It solved my problem. Here is the link: http://support.microsoft.com/gp/mats#tab0

   
Reply to Adrian

9

eddie, on Oct 28, 2009 9:27:47 pm GMT

My cd/dvd drive is missing after I deleted nero

   
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