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Sent messeges remain in Outbox folder

Last answer on Jul 27, 2009 11:54:25 am BST Teng, on Feb 10, 2009 4:52:32 am GMT 
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Hello,

When I sent my email successfully (ackowledged by recipient), the mail still remain in the "Outbox" folder instead of moving to "Sent Items" folder. This causes Outlook Express to keep sending the mail again and again automatically.
What has gone wrong?

Configuration: Windows XP
Internet Explorer 6.0

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1

moulkou, on Feb 10, 2009 6:45:32 am GMT

If you have successfully sent the email then you can then delete it from your outbox,this shouldn't pose any problem, then just make a full scan of your system to see if there is any virus present

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2

Teng, on Feb 10, 2009 7:26:30 am GMT

Thank you for your answer.

But if I do exactly as what you've suggested, I will not hv a copy of my mail in the "Sent Items" folder.
I carry out daily scan of my PC but so far there has been no infected file found.

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3

I_like_EZ_fixes, on Jul 16, 2009 3:22:25 pm BST

Here is what I did to quickly fix this problem.
Close out Outlook.
Using Explorer on your local hard disk, locate your message store under Local Settings/Identities.
Most likely you will have to change your folder view to enable viewing all hidden folders and filenames.
After you do this find your message store.
If you don't know how to find this go back to outlook under Tools, Options and Maintenance to find out where Outlook stores your message store files. Now close out Outlook.
Once you get into this folder sort by filename and find the file called Outbox.dbx.
Change the name of this file to something else, like xOutbox.dbx.
The next time you open up Outlook, Outlook will create a new Outbox.dbx and your problem is fixed.

By the way...
If you want to have a new Sent.dbx, rename your Sent.dbx to something like xSent.dbx and Outlook will recreate a new Sent.dbx completely empty. All your Sent messages are not lost they are just stored in your old renamed file called xSent.dbx. You can always retore it later if you want, but do remember you now have a new file called Sent.dbx; first rename it to something like zSent.dbx or some naming convention of your own creation.

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4

 gauranshi, on Jul 27, 2009 11:54:25 am BST
  • +2

This problem

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