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Nano 4GB screen frozen "Connected"

Last answer on Nov 11, 2009 7:24:40 pm GMT Rose, on Feb 8, 2009 4:49:22 am GMT 
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Hello,
My daughter who is 11 had her ipod nano (4GB) plugged in to my computer. We were leaving the house so she shut off my computer for me but forgot that she had her ipod still connected. The problem now is my computer does not recognize the her ipod is connected and the ipod won't work at all. The face of the screen says: Connected Eject befor disconnecting. the problem is she can't eject because my computer doesn't even recoginize that anything is plugged into the USB port. there is nothing wrong with the cable because it does recognize my 13 yr old's ipod. Help!! What can I do to fix this child's ipod?

Configuration: Windows XP
Internet Explorer 7.0

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1

julioz, on Feb 8, 2009 6:17:52 am GMT
  • +2

Hello Rose,

Well it might be due to a variety of problems but i tried to check it for you on Apple's website, so you can go through this link to try to see if it helps you out http://support.apple.com/kb/HT1320

   
Reply to julioz

2

USEFUL, on Jun 6, 2009 3:52:27 pm BST
  • +46

I GOT MINE TO UNFREEZE BY:
toggling the hold switch on and off then hold the menu and the centre button for 6 second until an apple logo appears and ur songs should all be still their

   
Reply to USEFUL

3

Steve PSF, on Jun 22, 2009 6:40:04 pm BST
  • +1

After a good few hours of googling and sweating that I'd cirrupted my disc, I've just done this and it works again!

Mega-ultra-karma-points for you!

   
Reply to Steve PSF

4

justmelikealways, on Jul 4, 2009 1:45:43 am BST
  • +1

YOU ARE AWSOME!!!! Just had the same problem and your solution worked for me!!! This ipod was not even mine so thank you thank you thank you!!!!!

   
Reply to justmelikealways

9

ness, on Jul 29, 2009 1:40:18 pm BST

You. are. the. awesomest. The shiz niz of all iPod-land. Thank you thank you thank you. I was sweating blood, thinking this was it for my little iPod.

   
Reply to ness

11

culuyetille, on Aug 13, 2009 11:53:43 am BST

Thank you SO SO SO SO very much! I was despairing thinking I'd broken it (techno-dummy here). Thanks! =D

   
Reply to culuyetille

13

tg, on Aug 17, 2009 1:04:36 am BST

U r amazing thank u

   
Reply to tg

20

 Samanthaaa, on Nov 11, 2009 7:24:40 pm GMT

Thankuu sooooooooo much i am 13 and i was just soooo worried that my ipod was broken i was even in tears :S lol but then i googled soloutions and this came up so i read it and now my grandad is flickering the switch........Hope it works :D thanksss xx

   
Reply to Samanthaaa

5

asd, on Jul 9, 2009 7:42:56 pm BST

Thank Youuu... ThannnXXXX -- Oh my god Thank you..

   
Reply to asd

6

The Ber, on Jul 12, 2009 11:08:45 pm BST

USEFUL,
You are very.
My 4GB Ipod froze also. I hadn,t used it for a while and was testing prior to giving to my daughter for her o/s trip when I froze. Your suggested method worked perfectly.

Thanks

The Ber

   
Reply to The Ber

7

matt, on Jul 17, 2009 12:11:36 am BST

Thank you so much you saved me a huge headache.

   
Reply to matt

8

when Effing happy dude, on Jul 24, 2009 9:41:57 pm BST

OMG man u are a GENIUS if thats how u spell it ;P

   
Reply to when Effing happy dude

10

str8shootar, on Aug 12, 2009 10:49:19 pm BST

WOW ADVISE THAT REALLY WORKS! TYVM

   
Reply to str8shootar

12

Sirch, on Aug 14, 2009 9:58:07 am BST

You are a legend, I've been stressing for the last 5hrs trying to get it to work!

   
Reply to Sirch

14

a1ex, on Aug 27, 2009 6:18:01 am BST

None of these solutions is working for me. Apple I-pods are great when they work they really shouldn't still be so technically primitive that they crash repeatedly like this!

   
Reply to a1ex

15

Dman, on Aug 30, 2009 6:05:43 pm BST

Funny how the internet has everything you need i was about to break my ipod in 2 parts untuil i checked in here and IT WORKS NOW just having troubles putting music on it tho it says i need an update for v 11 on media player so im waiting for that THANKS!!

   
Reply to Dman

16

casey, on Sep 10, 2009 3:16:39 pm BST

Thank you very much for this post. it really saved me BIG TIME! whew, it ade me nervous for a while.

   
Reply to casey

17

M, on Sep 11, 2009 7:32:00 pm BST
  • +1

"USEFUL!" I LOVE YOU! ...unfrozeeee it :) yay

   
Reply to M

18

Stony, on Sep 29, 2009 5:26:44 pm BST

Works great after your fix to hold Menu and center buttons down. Thanks!!!

   
Reply to Stony

19

oz girl, on Oct 15, 2009 8:32:22 am BST

Hi to the lady whose 11 year old daughters ipod froze dont worry it happend to mine let the battery die and then it should work . can u help me my ipod says its charging when i plug it in the computer but itunes wont read it so i cant put songs on it
p.s im 11 years of age to and my cord works in my sisters ipod so the cord is not broken and my ipod is 3 gen nano only 2 an a half years old and i cant believe it is stuffed can u help me?

   
Reply to oz girl
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