how to get rid of trojan virusSolved/Closed

Question

Hello,
        I have a mischievous virus it is trojan n I cant get rid of it can someone tell me step mby step how its done please;-)

SOLUTION FOUND · Accepted Answer

Hello,

I had this same problem today. My anti-virus software would not work and each attempt to type in a brand of anti-virus or malware software would immediately close the browser. This was true for Firefox, IE and Chrome.

This is a nasty little virus and took me hours to finally undermine. NONE of the anti-spyware software I had could detect it (Super anti-spyware, Spybot etc)

This is what you should try to fix it:

1). Download "Trojan remover" from: https://www.simplysup.com/tremover/download.html . This is a free product (for 30 days) and scans ALL the files loaded at boot time for Adware, Spyware, Remote Access Trojans, Internet Worms and other malware. You should not have a problem downloading this, as the trojan does not appear to pick up the keyword.

2) Run program. The trojan will lock a file in the registry which the software will detect. Remove or disable this file and you are on your way.

3) Once this locked file (or files) are removed then this appears to disable the trojan. From there you can reinstall your anti-virus software (remove the old copy and reinstall a fresh copy) and do a deep system scan.

My scan is still in the process of completing, but I can surf the web and have no further problems with browsers closing or in installing any kind of software. Good luck. Incidentally I do not know how I acquired this virus, but it may have been through P2P.

ocean_85 · Answer

HI,  

try using malwarebytes

Keifermail · Answer

I am writing to express gratitude for Morphine on this forum for solving my problem. This invasive "virus/malware/painintheass" seems to be diffrent on every machine and it may take several tries to find the solution as I discovered. I also would like to try and figure out where the "bug" came from. I have related below two possible causes. Please others post their stories and let's see if we can come up with the vector. 

I acquired this "virus/malware/headache" on 1/27/2009. My last download from Microsoft was a routine updating of Office 2007. I know this because when I tried to use system restore my last save point was the day before I updated Office. I do not believe that Office is the culprit but I would like to know what the last thing others downloaded before they acguired "the bug." A more likely cause would be my habit of occassionally watching videos on Pornhub. This may be TMI, but hey, if we are to figure out where this thing came from I will be the first to admit to frequenting Pornhub as a possibility. If others suspect the same please post your thoughts. 

Now about this bug.... 

This thing is incredible! 

It hijacks every browser on your computer- Explorer, Firefox, Chrome and Safari. When you attempt to Update Windows it sends you to a very good "fake Google page." Every click or search in the fake google page seems to add more malware and directs one to porn sites. i.e. Gay Porn (not that there is anything wrong with that) Just happens that I am straight. I also believe that this is the reason it is worse on some machines than others. I recognized the Google page as fake because I use iGoogle as my home page and there was no button for iGoogle. When I attempted to search is when it became very apparent. It sent you straight to the page it wanted to. It seems that the more you use this fake page the worst the infection becomes. 

It doesn't stop at hijacking the browser, it also prevents your Antivirus from updating. I had Trend Micro orginally and went out and bought Kaspersky after being told that it was the best by the IT guys at work This thing shut down Kaspersky's like it owned it. (I had a Disk version of Kaspersky manufactured in Oct 2008. I do believe that had I had Kaspersky before and it was updated, instead of Trend Micro, I would have never caught the bug.) I found this forum yesterday morning Googling "virus hijacks browser and disables updates." 

As Morphine sugested: I downloaded the free Trojan Remover 6.7.5. (It is free for 1st 30 days) Find it here: 

https://www.simplysup.com/tremover/download.html 

Then I ran it. It found the offending file and it stated that it needed to be deleted- which I did by clickin OK or something. I thought I had solved the problem and did nothing else other than attempt to update Kaspersky and Windows. Both failed before completing. 

Whoever wrote this "bug" is a genuis, and a sadistic bastard! It is like the last boss fight in good Videogame, you can't kill it with just one weapon. It apprently hides in your RAM and attaches itself back into the registry. That is why you have to have SmitFraudFixTool. Find it here: 

http://smitfraudfixtool.com/ 

This program will cost you unfortnately. I already had RegCure but it did not work- its not made to chase bugs. I paid $39.00 for it and can run it on three computers. Anyway, after running the Trojan Remover again and immediately afterwards running SmitFraudFixTool and cleaning out 3156 so called "bad files." I then updated Kaspersky and ran a system scan which finally put the noose on the damn thing for good. This forum was a godsend! 

My computer is now running like a dream! Thank you Morphine for the solution. Please others post their battles with this Monster.

karine555 · Answer

hi ziggy ;-)
                    have u beeen able to fix ur problem dear?????

Keifermail · Answer

This thing is called the "Kido Worm" , "Downadup" and "Conficker." It began in Oct. 2008 but in December it evolved into a Superworm. Its ability to thwart any attempt to delete it and to spread via USB devices is confounding. 

There is a lot of info out there if you Google these names. It is an interesting Worm as it seems to disable every defense before the victim can even launch a counter attack. It disables system restore, shuts off Microsoft updates, blocks Antivirus updates, hijacks the browser (Safari, Explorer, Chrome and Firefox) and finally it downloads more malicious software as it goes. It is impossible to give one set of instructions to remove the Virus as it is different on every machine. 

The latest variant of the worm now lets it spread via thumb drives. It operates by copying itself in a random folder created inside the Recycler directory, which is used by the Recycle Bin to store deleted files, and creating an autorun.inf file in the root folder. The worm executes automatically if the Autorun feature is enabled. 

Certain TCP functions are also patched to block access to security-related Web sites by filtering every address that contains certain strings. This makes it harder to remove because information about it is difficult to gather from an infected computer. Additionally, the sneaky little worm removes all access rights of the user, except execute and directory usage, to protect its file. Microsoft has created a removal tool for this worm, but if you are infected you must find an uninfected computer to download Microsoft's Malicious Software Removal Tool. 

See the following link: http://www.microsoft.com/protect/computer/viruses/worms/conficker.mspx 

If you have the Kido/Conficker worm you will no be able to link to the above link. 

Microsoft states, 
"If your computer is infected with the Conficker worm, you might be unable to download certain security products, such as the Microsoft Malicious Software Removal Tool or to access certain Web sites, such as Microsoft Update. If you can't access those tools, try using the Windows Live OneCare Safety Scanner. If that doesn't work, read the following Microsoft Help and Support articles on an uninfected computer. " 

My advise is to get the removal tool on a brand new/clean USB device from another computer and then load it onto your computer. The surprising thing is that this thing started in Oct. and already has infected 12.9 million computers. Microsoft has offered a 250K reward to help catch the culprits that created this worm. 

Hope this helps, 

Keifer

wizkids · Answer

trojan virus are very dangerous viruses and attacks different files on your computer and they are besically gotten from the internet.
A Trojan horse appears to be nothing more than an interesting computer program or file, The Trojan virus once on your computer, does not reproduce, but instead makes your computer vulnerable to malicious attacks by allowing them to access and read your files. This makes the virus extremely dangerous to your computer. This virus can be minimized when you avoid downloading unnecessary files and software's, and only download software's and files that you are sure of. This virus is an application that is installed in your computer and it adds itself to all user favorite folder and the current user favourite folder. Also it is in you program files.

If you want to remove this virus, you have to be very careful and use your common sense, for you to find it. So you have to try and identify one name that the virus uses, then use that name to get every other name that it may also be using to run.

Open my computer, double click drive C: double click document and settings, double click all users, and open my favourite folder look for the name of the virus. It might be virus scan.com. Select all the files related to virus scan.com and delete them. Do the same for all the user accounts in that computer. Also, look for the virus in your user account application data. Open document and settings and double click on all users , open application data also look for the virus there if you find it delete it and do same for all the other user account

Secondly click start, click run and type Regedit.  Registry editor will open. Click the minus button beside my computer to close the tree view such that the registry editor looks like the one below. Click edit menu and click find in the menu. On the find box, type the name of the virus in the search box and press find next. You will see the registry file by the right pane. Make sure that it is the right file else do not delete because if you delete what you are not sure of you may delete an important registry entry that may cause crash of data lose. So make sure the file you are about to delete is name that the virus uses to run.

Make the search again until you have removed all the registry entries related to the virus. Download no adware from http://www.noadware.net and install it. Update the application and Use it to scan your computer,  you will see all the viruses, their location, where they are installed on your computer. Because you are using a trial version, you will not be able to remove the viruses. Look at the items, their location, type, danger rate. For all the items that show severe, open the location shown in the location field and delete the files, e.g. C:\Documents and Settings
etways ltd\Application Data\antivirus scan.com. Do so for all other files that are flagged dangerous. Then rescan your computer again with NoAdware you will notice that items that you have remove manually will not be displayed again. 

Furthermore click start, control panel double click add and remove program in the control panel. When the add and remove program window opens look for installed application relating to that virus, if you see any one uninstall it.
to read the full details with screen shorts  visit http://online-computer-repairs.blogspot.com/2008/12/how-to-remove-desktop-virus.html

master · Answer

get a life, sorry get a anti virus software to skan and delete the viruses

redskinsfan33 · Answer

Some viruses are tricky to remove as they will hijack your computer and not allow you to open virus scanners or use web browsing, before you attempt to download a virus scanner or anything do this

1) open task manager (ctrl + alt + del) and kill the .exe process for the virus, so for Antivirus System Pro, kill antivirussystempro.exe 

2) go to run and then msconfig and uncheck anything that looks suspicious in the startup 

Now you can go about downloading a good virus scanner to remove the virus or use your own virus scanner, 

if none of that works, you cant find any .exe process or anything in msconfig then restart your computer in safemode with networking by tapping f8 on the load screen

you can do a free Virus Scan Download and read more removal guides 

good luckk :)

huz23 · Answer

Install windows vista or windows xp again then it will be ok.

Mike · Answer

A Trojan Horse Virus is a common yet difficult to remove computer threat. A Trojan Horse Virus is also usually capable of stealing important information from the user's computer.

Trojan horse virus removal functions should be carried out with extreme caution and care. Improper Trojan horse virus removal steps can actually prevent a system from booting up permanently. Many Trojan horse virus removal tools remove registry entries without alerting the users and at times figuring out the registry entry is impossible for a layman. 24/7 Techies are specialists in Virus, Spyware and Adware removal and we guarantee an outstanding experience.

24/7 Techies helps you save time and money by carrying out Trojan horse virus removal functions online. As a Microsoft Gold Partner, our support levels adhere to Microsoft’s most stringent standards. Whether it’s a Trojan Virus, Spyware, or Adware that’s causing you problems, our specialists will remove it and secure your system quickly.

For more information, Please visit   http://www.247techies.com/ for immediate online tech support.

R4TB4G · Answer

hi I got a virus that opens porn sites, its infected my avg, and almost everything on my laptop, but if I change users on my laptop the problem is gone, the maker of this is brilliant, I need to find the code for the virus, it might help me make another virus that will counter this one I have, and if thats impossible wtf do I do to get it off my laptop!? ps. is I a file virus? check your C drive for a new file you did know u had.

jade_10 · Answer

Hi, im new to the forum and im looking for some help on getting rid of what I think is a trojan does anyone have any free downloadable scanning programs or trojans removers which they would recomend as im in need of help :(

Rick :D · Answer

Well if u cant get rid of your virus you should just  turn ur computer off and  start it back in  SAFE MODE then go in to ur control pannel make a new account  turn computer off start it back up in normal mode dele old account but if u want to keep files it will say (Keep Files) / (Dele Files) 
if u want u keep :D then it will have no virus again any questens just ask for more details  
Hope this helped  
reguards 
Rick

rakeshnitb · Answer

hi, I had Trojan virus in my PC . I just downloaded Norton 2009, 2010, and quick heal 2009 anti virus. when I installed each of this product and run scanning in my PC Trojan viruses got removed ....
i hope my this answer can help you in removing Trojan viruses.......

GB · Answer

The worst thing you can do is turn off and restart your computer.  I had this thing twice.  I don't know how since I was not at any known bad sites.  It may have been misspelling errors and landed at mall sites though.  Get rid of it before you restart.  Double and triple and quadruple check before your turn it off.  After it is restarted, it is pretty much gone.  The second time, I had to reinstall XP.  However, it would not recognize the disk since the BIOS was changed and I could not change it to read theCD first.  I kept getting a blue screen when I pressed enter for saf e mode.  I would even download a removal tool beforehand since some sites are disabled when browsing before the restart.  This is nasty.

Joan · Answer

This is a free guide :

https://www.seekinusa.com/computers/how-to-eliminate-trojan-horses.asp

Spinky · Answer

I got the antivirus live invection/trojon is was hell I coule not do anything I think the best way of getting rid of it without the interest as is buggers that up too would be a full system restore, I was lucky as my last restore point was on the 21st, I hope this helps.

flakeup · Answer

(I fixed the DCom rebooter mesage that kept getting my XP to restart. 
But IM GETTING That same shiz too its cause of that Porn Hub........
 BLUE SCREEN BSOD when trying to goto SAFE MODE on XP..... Fn site cause nasty trojan How do I fix it plees.

Amanda · Answer

I have a REALLY bad virus I am able to use firefox, but not Internet Explorer, everytime I try to download a antivirus software is blocks it, I try to do a system restore and it blocks that too, I have no clue how it got on here, and out of no where internet explorer will pop up with a webpage of porn, and it will not let me get it off, I need HELP PLEASE!!!!!!!!!!!!

steve · Answer

I also use to get these kind of trojan which tries to steal passwords and other things froom your computer.Kaspersky cannot remove it after restarting/updating.

The best way to remove those things is to download/buy and install  ADVANCE ANTI MALWARE .Do full scan after this.It will detect all malware and adware and it willl kill everything.

How to get rid of trojan virus

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