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My computer turns black with a cursor only.

Phill - Latest answer on May 14, 2012 6:13am BST

Hello,
My Acer Aspire 4920 stoped working and all my files are in it!
I've tried various tricks and solutions but non of them seems to work AT ALL!
Please i really need to use my Laptop ASAP!
-Phillip-

My computer turns black with a cursor only.
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Answer

jack4rall 5100Posts Sunday June 6, 2010Registration date ModeratorStatus May 12, 2013Last seen May 13, 2012 3:48pm BST

Hello,

Try this 1

When the black screen appears hold the Ctrl & Shift keys and press the "Esc"

key. "Task Manager" will be opened.

Click on "File" --> New Task --> Type explorer.exe and press Enter.

Good Luck.

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