Network Printer Problem

Hello,

Try this 1

Click on Start --> In search box, type printers and press Enter.

"Devices and Printers" window will be opened.

Now right-click on your shared printer --> Properties --> Click on the "Sharing" tab

--> Click on "Additional Drivers" and follow the instructions.

Note : You can find all the information about the use "Additional drivers" option

under the "Sharing Tab" itself.

Good Luck

i go to additional drivers option but I have all three options I checked but no improvement.
please do the needful at your end.

thanks