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Hp Random shut offs

Last answer on Oct 27, 2009 8:13:11 pm GMT Jazzel, on Feb 5, 2009 1:50:53 am GMT 
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Hello,


I have an hp pavillion slim desktop computer, ive had it for about 2 years and ever scince i got it it randomly turns off. Whenever has to process alot of info, load websites, exit games, and strangly sound is a factor too. shuts off with media player open. its not a virus i have had it reformatted many many times. Taken it into many professionals paid like it was fixed took it home and boom shut off. what could this be the computer runs fine perfect just shuts off. It turns back on normally, boots up fine could be anywhere from 30secs to 5 hours b4 another shut off.

Configuration: Windows XP
Internet Explorer 8.0

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1

Whatever, on Feb 5, 2009 3:32:19 am GMT
  • +1

CPU is overheating which in turn sets off a safety measure to not fry your CPU (Automatic shut-off). Sounds like it is about time to reapply the thermal paste / replace heatsink.

   
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2

Jazzel, on Feb 6, 2009 10:00:07 am GMT

Im not really sure its overheating, i updated the video drivers last night and it cut back on the shuts offs alot maybe i need to update the sound card too? considering sounds plays a factor too.

   
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3

PAJS, on May 11, 2009 1:53:54 pm BST
  • +1

Hi. I also had an overheating problem (with a Pavilion ZE2000). Over time, the fans started to come on more and more often and faster and faster. Eventually the PC started to turn itself off, especially when running heavy processing applications.

After reading a few forums I took the laptop to pieces, dusted everything with cotton buds and vacuumed inside with a vacuum cleaner. All of that made... no difference at all. So, I went out and bought a tube of thermal paste (5 euros / 4 dollars). I took everything to pieces again, removed the fan assembly, put a dab of thermal paste on top of the processor and on top of the graphics chip and replaced the fan assembly. After re-assembling everything for the second time it was a changed machine.

Now I'm back to the machine I bought 2 years ago: most of the time the fan doesn't come on AT ALL!

I just wanted to share this experience since it was very low cost and extremely effective. Thermal paste can be found all over (computer stores, eBay etc). Buy a silicon, non-conducting paste to avoid short-circuits.

- P.

   
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5

 Raul, on Oct 27, 2009 8:13:11 pm GMT

I have exactly the same problem like you with my NOTEBOOK HP PAVILION ZE2000.
I am going to try your solution.

thanks

   
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4

mjc_co, on Jul 28, 2009 6:49:56 pm BST

How do I find the processor and graphics chip?

   
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